Reviews (6,034)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

September 5, 2023

Great APP and even Better support!

Laser Madeira
Portugal
About 1 year using the app
June 10, 2016

Great App. Great Customer service. They always seem to added new futures and are easy to get a hold of. I highly recommend.

Happy Watching
United States
About 1 year using the app
Edited November 29, 2019

Really smooth interface, easy to set up your marketing campaigns. I recommend this app!

Landloop
United States
About 1 year using the app
January 17, 2020

Easily better than any email set up around.Each email collection feature is awesome for us because it is for todays shopper and not a distraction.Also the exit intent and product picker saves time and money.Thanks again from Johnny Apple Club

Johnny Apple Club
United States
About 1 year using the app
October 21, 2023

I recently received exceptional customer support from Beran at Omnisend. They were quick to respond, knowledgeable, patient, and genuinely helpful. Their expertise, polite communication, and commitment to customer satisfaction set them apart. I highly recommend their services for anyone seeking reliable support. Thank you for going above and beyond!

EV FUEL
Sweden
About 1 year using the app
August 19, 2020

Easy to set up, and effective! All you need to get going.
Quite like the fact they now have a podcast also!

Nicolaas
New Zealand
About 1 year using the app
December 21, 2023

I've been using Omnisend for a while, it is very easy to setup, use, create automations and emails. Plus, customer support is another story, they are extraordinary, very kind, ready to help and they keep following up with you until you get satisfied! I would like to specially thank Didem for being very helpful by sending personalized videos to explain how to get things done, also I would like to thank Luiz, Olesia & Beran for being so helpful. Keep up the good work guys!

MMAS Elegance
United Arab Emirates
About 1 year using the app
June 25, 2019

This looks very complete and promising ! Easy to use, intuitive really ! Let's try some more options ...

Groove Street 98
Belgium
About 1 year using the app
June 21, 2022

Excelente aplicación muy facil de utilizar. Inicialmente la utilizaba para automatizaciones, pero me doy cuenta que crear campañas era muy sencillo y la app es muy intuitiva

Cruelty Free Hair Care | Moala Beauty
Colombia
About 1 year using the app
December 16, 2019

Awesome tool for newsletters. Easy to understand and use it. I have used it for the first time, and I was surprised, how really everything is simple. One word- PERFECT app.

Laisvas stilius
Lithuania
About 1 year using the app