Reviews (6,034)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

March 6, 2023

I usually have problems with email campaigns, and I always get prompt assistance from most of them. They are all very professional and patient. I want to give a special mention to Andrés because he has been so helpful.

Patriotickicks
United States
12 months using the app
April 17, 2019

As a shopify customer I can no longer use the Mailchimp app so switched to Omnisend based on reviews. Just put together my first newsletter. I was very easy and looks great. Was easier work flow than with Mailchimp!

Safe Haven
United States
12 months using the app
December 17, 2020

This app is great so far. I have been procrastinating on creating my conversion email funnel and this app just helped me complete all my automations in a few hours! Loving it.

True Elegance Beauty Supply
United States
12 months using the app
January 20, 2024

Beran fixed my problem quickly

Vybezforall
United States
11 months using the app
November 1, 2023

Amazing customer support, I got super confused by something relatively Simple and Luiz was quick to help me and fix my issue! As someone who gets confused rather easily, this app is perfect for me.

Avant-Garde Equestrian
United Kingdom
12 months using the app
December 15, 2017

I love the app Very easy to use and fast which is very valuable as a small business owner.

Brushpoint
Canada
12 months using the app
February 14, 2020

Great App, very easy to use and so many features. I like that they offer a free version so that you can decide if you want to upgrade to paid plans!

Faros Treasures
United States
12 months using the app
October 6, 2016

The cart abandonment features have clawed back what could have been lost revenue. We'rejust getting around to trialling other features - next up is creating a newsletter!

Infruition
United Kingdom
12 months using the app
October 30, 2014

Such a great app, it's extremely easy to create the perfect marketing add

Your Wedding Countdown
United States
12 months using the app
Edited June 24, 2019

I used this app to help me reach my customers. I chose it as my mailchimp alternative. So far it has been easy to use and even gives me additional features that were not available with mailchimp. I'm looking forward to seeing how else it can help make me more profitable!

Pretty Fancy Things
United States
12 months using the app