Reviews (6,034)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

April 9, 2018

Recommended! I have used Omnised for a couple of months now and it's by far the best E-mail marketing App for E-commerce stores!

Boss Cases Com
Switzerland
12 months using the app
April 11, 2019

Omnisend is super-powerful. We're doing so much more than we were with Mailchimp. Highly recommended.

Upscale Audio
United States
12 months using the app
February 12, 2023

Omnisend is the best EDM tool I've ever used. No matter is convenient for setting up and it also supports lots of apps. We actually use it like our CRM. We was having issues integrating the trigger about the wishlist. The Andrés was detailed and patient. Nice work!

Vaporesso Store
Hong Kong SAR
12 months using the app
March 18, 2017

Easy setup, beautiful results. Could not have asked for anything more. I will certainly recommend.

Mo Ka Queenz
United States
12 months using the app
January 24, 2018

LOve their ecommerce segmentation and ease of use on the platform. I highly recommend for any ecommerce store owner.

Bucks Of America
United States
12 months using the app
December 26, 2019

The service is outstanding. Katherine was very patient and a great listener and helped us throughout the automation set up! I HIGHLY recommend omnisend to anyone who wants great support, service and amazing experience growing your business. Kudos!

&Me
India
12 months using the app
May 30, 2023

i would recommend this app and specifically Luiz. i had been trying for several days to get my welcome popup to show on my store page. Luiz was able to go ahead and get it working in less that 2 minutes. Kudos to Luiz. if i could just call on him each time i would.

Beautylicious By Deb
United States
12 months using the app
August 1, 2018

The app is great, but the support is even better. I'm the furthest thing away from a web programmer, and the team helped me integrate a standard Shopify form into the Omnisend app. Over the course of a couple days, my case got handed off from one rep to the next one on deck, and the transition was seamless. I logged on this morning to find perfectly-written code for me to copy and paste into a liquid template.

The Omnisend team is patient, professional, and proactive. They most definitely have their act together.

Alpine Mastiff Designs
United States
12 months using the app
January 31, 2018

I like it!!! easy! I like it!!! easy! I like it!!! easy! I like it!!! easy!

Francesca Castellano
Germany
12 months using the app
September 3, 2023

Omnisend is a great app when it comes to marketing. It is extremely easy to use and offers a lot of options (free plan). The staff support is always on hand (24/7). Big shout out to Kayque and Baarath who have helped me tremendously when I needed their help the most.

Cosa Guapa
Poland
12 months using the app