Reviews (6,036)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

August 13, 2020

I installed this app and I'm using the free version which is more than enough to get started with all the basic marketing needs! Awesome UI, great customer service... Much better than MailChimp in my opinion!
Great job guys :)

Crafted Mockups
Morocco
About 1 year using the app
April 20, 2019

The app is so simple to use yet so effective. The ability to stay in contact with our customers is vital and the omnisend app enables that with relative ease!

Sbliminal Clothing
United Kingdom
About 1 year using the app
April 19, 2018

Easy to use with nice formats and options! I would definitely recommend this app.

Thebarroomsoapery
United States
About 1 year using the app
December 2, 2022

Omnisend is great whenever you want to get started with email marketing. They are adapting and updating fast, meaning launching new features and functions almost all the time which I think is great. I have had some trouble with them from time to time due to the fact that it has been various knowledge level in support as well as the tool not always working as expected (segmentation not working properly as one example). However, I'm still recommending it to others as it's easy to get started and it feels very modern and fast-moving.

ASYOAR
Sweden
About 1 year using the app
July 10, 2019

I just started to use this app and created an e-mail to my customers. It is quite easy to use and effective. Thanks.

Herbişi
Türkiye
About 1 year using the app
March 26, 2022

So far, so good! I just sent my first campaign and setting up the segments was sooo much easier using Omnisend than when I attempted it without it. I have tried to categorize my site visitors, customers, subscribers before and it was just too confusing. But I was able to accomplish the task so much faster with this app.

Wine Stylez
United States
About 1 year using the app
November 28, 2023

I left Klaviyo because it was too complicated and expensive. Omnisend has simplified the somewhat arduous task of being successful at email campaigns and presents it in a seamless package that works perfectly inside of Shopify. I’m extremely pleased with the templates and ease of use.

Visor Buddy
United States
About 1 year using the app
January 7, 2016

Great Customer service, rapid responses and great on accuracy! You guys are amazing!!!!

Vashticash
United States
About 1 year using the app
November 14, 2019

I am loving Omnisend! I just sent my first email through them and it was super simple! Very user friendly! I'm excited for the future with them!

Rustic Closet Boutique
United States
About 1 year using the app
April 1, 2023

Diego, you're the best! Thanks for always assisting in such a fast professional manner! Omnisend is great!

Braaiers.co.za
South Africa
About 1 year using the app