Reviews (6,034)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan, allowing access to all features for those sending fewer than 500 emails per month. They find the integration with Shopify seamless and the platform user-friendly, especially for managing email and SMS campaigns. Key features like email automation, custom sign-up forms, and segmentation are highly valued. Customer support is praised for its quick and personalized assistance, and educational resources are noted for their usefulness.

October 2, 2023

Omnisend team is very helpful! I reached out via email and they responded back in a timely manner (less than an hour). Agustin and Baarath provided me with screenshots and step by step instructions on how to segment my audience and export in a CSV file. I appreciate Omnisend's exceptional customer service and team members who are willing to help ASAP!

KaiAloha Supply
United States
12 months using the app
Edited December 6, 2018

Quick response to my question. This app is great! I was able to segregate all subscribers by making a list using easy to follow rules. Email Templates were easy to make.

woodshopbits.com
United States
12 months using the app
January 3, 2024

SO much better than other platforms I have used in the past. We switched to Omnisend Feb of 2023 and our email sales and open rates have gone up exponentially. Super user friendly, quick & helpful customer service. I do wish that you got more reporting features/metrics in the basic version without having to upgrade to pro but overall very satisfied!

OS1st
United States
11 months using the app
April 14, 2016

Awesome and very Helpful.. Can't wait to see how it improves traffic and purchases on our site!!!

Fair Shade
United States
12 months using the app
February 1, 2018

Have only just started but so far this looks to be exactly what I was after. Easy interface, plenty of options. Loving it so far!

Curious Moose
Australia
12 months using the app
May 3, 2022

Baarath was able to help me in setting up my abandoned cart automation on Omnisend. The knowledge-based articles are quite helpful as well :)

Family1st GPS
United States
12 months using the app
Edited March 30, 2020

I just sent out my first email campaign and it was super easy! The email looks fantastic and it was so easy to plug in my products.

Be Blessed Skincare
United States
12 months using the app
March 30, 2020

Very good app, it has all the capabilities needed for email marketing and was most useful and easy to use. Recommended.

Big 4 Wall Street
Greece
12 months using the app
January 30, 2022

This app made it extremely easy to send my first email campaign! The templates and fun designs were an added bonus.

Tyler Rochelle Art
United States
12 months using the app
August 30, 2017

Loved using this App. Makes creating email campaigns easy and with their in-built e-commerce email series, sending reminder emails is just a piece of cake.

Ezycook In
India
12 months using the app