Reviews (6,034)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

February 3, 2020

onboarding was very easy and the getting started recommendations were great. I just sent my first campaign and was able to easily add my products in the email as well. great experience.

BoldHorse
United States
11 months using the app
June 3, 2017

Amazing app for managing email campaigns! Made my life so much easier THANK YOU!!!

Kalysto Co
Spain
11 months using the app
May 1, 2017

All I can say is a big WOW!
What a improvement to the others so called mailing marketing...I wish I would have known about you guys before...

Memoi
United States
11 months using the app
November 3, 2020

I use this app to help with the black friday/cyber Monday marketing. This also to help house all of my contacts and subscribers.

The Garden Jewelry Store
United States
11 months using the app
July 1, 2022

This app is great and helps with our email marketing needs. An issue arose and Sanya provided excellent customer support sticking with us throughout it all. Thanks Sanya & Omnisend. Give her a raise!

Snow Skin Co
Canada
11 months using the app
April 4, 2023

The main aspect I love about omnisend is the customer support! I switched to them from Klaviyo and they run circles around them from price to features to service. I'm extremely happy. Each time I want to know something, even if it's just how to keep increasing my clicks and sales, they have been super helpful. They provide articles, and visuals to help me win. My email sales have increased each month just because they have helped me with resources and I try new and different things.

fitformorestore
United States
11 months using the app
Omnisend replied April 5, 2023

Ahoy there!

Thank you for sharing your positive experience with Omnisend!

We love the way you put it - our team sure does know how to run circles around the competition! It's great to hear we've been instrumental in helping you increase your email sales and connect with your customers in a meaningful way. That said, it's our mission to help you click with your customers and close them sales! Thanks for choosing us!

November 2, 2021

great app i love the live view option it helps with my marketing and to know exactly what my customers are looking at

Bella All Natural
United States
11 months using the app
September 23, 2022

Customer service is remarkable and really fast! We are just excited to have this new journey with them! Thanks, Nikola and Tiana for the assistance! I know all the team is like this.

Shine Sparkle Slay
United States
11 months using the app
December 2, 2022

Amazing app, super user-friendly, countless possibilities for creative people, and amazing templates for those, who don't have the time. Support was great too! Shoutout to Kristina

SuperiorCare.Pet
United States
11 months using the app
August 19, 2018

This is an excellent product. Thank you very much for creating it. The value is almost immeasurable.

Cub City Shop
United States
11 months using the app