Reviews (6,036)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

October 10, 2015

I LOVE this app. A great, free addition to my Shopify store. I would definitely recommend to others.

Black Royal
United States
About 1 year using the app
January 30, 2019

So far so good. The automation functions are really nice. Also, the emailing functions are full featured. I would highly recommend

hempsvision
United States
About 1 year using the app
June 8, 2023

It's been great so far - support has been responsive when trying to get everything setup and configured.

Elsmore Swim
United States
About 1 year using the app
August 14, 2020

The app was very user friendly and literally took less than 5 minutes to complete the setup. I like that it provided step by step directions throughout the process.

SKxclusive Boutique
United States
About 1 year using the app
June 14, 2024

Omnisend is really a great app for marketing your emails and marketing everything is precise, clear and informative and don't get me started about their support team, they are wonderful and my personal favourite currently is Dilara, she really helped me in minutes and fast, thank you omnisend for your utmost perfect service i love you guys.

The Official Baby Store
United States
About 2 months using the app
Omnisend replied June 17, 2024

Hello there,

Thank you for your wonderful review! We're thrilled to hear that you find Omnisend to be a great app for marketing, with everything being precise, clear, and informative.

We're especially pleased that our support team, particularly Dilara, has been able to assist you quickly and effectively. Your kind words mean a lot to us, and we're here to continue providing you with excellent service.

If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your support and love!

April 15, 2019

Out of all the emailing and campaigning apps I have tried, this is certainly one of the best and easiest to use. You can send beautiful emails automatically to customers and potential customers.

Fit Baking Company
United States
About 1 year using the app
May 10, 2023

This has been my first marketing app, so I am still finalizing my thoughts overall BUT the customer service is so fast and knowledgeable! I always know it will not take long. I just finished up with Luiz. Thank you!

Megan's Pieces
United States
About 1 year using the app
May 20, 2018

I really enjoy this app so far. It’s very user friendly and easy to navigate and compatible on desktop and mobile versions. Keep up the great work!

Decolonizing Fitness
United States
About 1 year using the app
Edited October 29, 2018

So here's the thing. I'm new to all of this in a way and Omnisend is amazing to use. It's simple and it does what it says it will do.
I HIGHLY RECOMMEND this service/app! Make your life easier and more efficient with this marketing automation app.

Beautiful Feet Tees
United States
About 1 year using the app
May 12, 2020

I had a lot of apps before but nothing is like Omnisend. The support is great, a lot of features and templates. Very easy to use!

VapeCloud
Switzerland
About 1 year using the app