Reviews (6,033)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

Edited November 7, 2019

I used this app to send out a crowdstocking campaign. It is user friendly and has a beautiful presentation. The best email app I've used.

Olitashop.com
United States
11 months using the app
January 31, 2019

So far so good! I'm loving this app! Helps me send email faster and it's really easy to use. I also love the landing page feature, it helped me get more subscribers.

Lighthouse Kids Company - Eco Friendly Baby Goods
United States
11 months using the app
September 8, 2020

Very good service, Getting lot of sales thanks to my newsletters. Easy to use, lot of themes. Keep on going!

Erotes.fr
Belgium
11 months using the app
August 14, 2023

Karine is the best tech support person I have ever met. Unrivaled speed of response with full patience. Wish I could get more customers at Omnisend!

CUCO
Hong Kong SAR
11 months using the app
June 2, 2022

A bit of a learning curve but great features and support. Very helpful and speedy support from Nikola and Daryna - thank you!

Cheerfetti Gift Co.
Canada
11 months using the app
May 4, 2023

I love using Omnisend, specifically because of the features and the incredible customer service I have received. Whenever I have an issue, there is always someone there to help troubleshoot. I'd like to give a special thanks to Stefan and Luiz for all of their help!

BKLYN MOSS
United States
11 months using the app
October 11, 2022

The app looks pretty good, you can do a variety of things with it.
The customer support is very helpful as well!

Petorra
Germany
11 months using the app
September 2, 2018

Great app, hoping to get a good result.

Eyeglasses Boutique
Canada
11 months using the app
October 26, 2014

Excellent App.....Amazing and easy way to promote Email Marketing.

Thank you for an Amazing Business Tool.

Seduction Store
Colombia
11 months using the app
September 3, 2017

Very easy to use, great service!

Be Beautiful Cosmetics
Canada
11 months using the app