Reviews (6,037)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

September 8, 2020

Very good service, Getting lot of sales thanks to my newsletters. Easy to use, lot of themes. Keep on going!

Erotes.fr
Belgium
11 months using the app
August 14, 2023

Karine is the best tech support person I have ever met. Unrivaled speed of response with full patience. Wish I could get more customers at Omnisend!

CUCO
Hong Kong SAR
11 months using the app
June 2, 2022

A bit of a learning curve but great features and support. Very helpful and speedy support from Nikola and Daryna - thank you!

Cheerfetti Gift Co.
Canada
11 months using the app
May 4, 2023

I love using Omnisend, specifically because of the features and the incredible customer service I have received. Whenever I have an issue, there is always someone there to help troubleshoot. I'd like to give a special thanks to Stefan and Luiz for all of their help!

BKLYN MOSS
United States
11 months using the app
September 2, 2018

Great app, hoping to get a good result.

Eyeglasses Boutique
Canada
11 months using the app
October 11, 2022

The app looks pretty good, you can do a variety of things with it.
The customer support is very helpful as well!

Petorra
Germany
11 months using the app
October 26, 2014

Excellent App.....Amazing and easy way to promote Email Marketing.

Thank you for an Amazing Business Tool.

Seduction Store
Colombia
11 months using the app
September 3, 2017

Very easy to use, great service!

Be Beautiful Cosmetics
Canada
11 months using the app
October 5, 2022

Just started using Omnisend and so impressed so far. The interface is really intuitive, the templates are beautiful and the functionality has enough flexibility for me to achieve what I would like to without too much hassle. On top of that the support is amazing. Kristina has just helped me with an issue in under 2 minutes. Highly recommend

Rabinowitz Photography
South Africa
11 months using the app
February 3, 2021

If you're running a serious ecommerce store, this app is a must. Valuable insights and professional automation are essential and this app delivers. Once you're setup the customer support is next level. Recommend

Aerosphere
South Africa
11 months using the app