Reviews (6,033)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

October 5, 2022

Just started using Omnisend and so impressed so far. The interface is really intuitive, the templates are beautiful and the functionality has enough flexibility for me to achieve what I would like to without too much hassle. On top of that the support is amazing. Kristina has just helped me with an issue in under 2 minutes. Highly recommend

Rabinowitz Photography
South Africa
11 months using the app
February 3, 2021

If you're running a serious ecommerce store, this app is a must. Valuable insights and professional automation are essential and this app delivers. Once you're setup the customer support is next level. Recommend

Aerosphere
South Africa
11 months using the app
May 21, 2021

We've been using Omnisend for a while. The platform itself is always improving. New reports, new segments, new automations workflows. It became the best marketing platform for Shopify.

ACIUM Brasil
Brazil
11 months using the app
March 1, 2022

Absolutely loving this app. I have had it for a week and have set up workflows really easily and found the options for segmentation far more advanced than the platform I used before. The interface is easy to use, I have had a quick response to any help queries from support. The team show the new functionality they have in the pipeline which is really helpful and already I can see upcoming functionality I can't wait to use! Just launched my first campaign, not too painful, the drag and drop is pretty straightforward.

Fabric Love
United Kingdom
11 months using the app
March 17, 2019

I used this app to create an email marketing campaign. It was so user friendly and FAST! I look forward to using Omnisend again and again for my marketing needs.

AndEllaM Co.
United States
11 months using the app
April 15, 2018

Super great, nice experience!

Lavah Shop

Lavah Shop
United States
11 months using the app
March 8, 2020

So far so good. Excited to use this app more and more for all of the marketing campaigns i am wanting to do. Seems very straight forward and easy to navigate

Native The Label
Australia
11 months using the app
April 27, 2018

Awesome app! Very good support! I'm very recommend for everybody!

Mthai
Thailand
11 months using the app
Edited March 30, 2020

I've been using this app for a little now and haven't had a single problem! love it! I definitely recommend it

HypeAtlanta
United States
11 months using the app
June 29, 2022

Omnisend is the best email marketing apps hands down! Nikola guided me very thoroughly and was being very helpful. I couldn't find any other apps that better than Omnisend.

ÁINE
Indonesia
11 months using the app