Reviews (6,043)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

August 27, 2022

Absolutely a gem of a company. So easy to work with, amazing and quick customer service, the best custom email builder I've seen, and also so generous to the people of Ukraine! I could not be any happier. Thank you Omnisend team!!

Magick Alchemy
United States
10 months using the app
September 10, 2018

very good. The setup is super easy and the customer support is excellent.
My website is new and I am still building a customer base. I believe it will help me succeed.

Shinco
United States
10 months using the app
February 28, 2018

Great app! very easy to use and has great layouts

Spacetouch
United States
10 months using the app
November 22, 2022

Nikola was great today helping me with a small issue I had, all fixed really quickly! Oh and ignore the return times on Chat - I was helped within 5 mins this morning not the wait quoted at all :)

Binky
United Kingdom
10 months using the app
December 2, 2021

Very pleased with the app, amazing service, the best we have ever received from any app\software.
Will and Kotryna are the best.
Much more recommended than Klavyio both level of service and "value for money".

Monte loka
Israel
10 months using the app
November 20, 2022

Great app. Great service. Team responds around the clock and extremely helpful in addressing functionality questions, technical issues, etc.

Jolie Co Jewelry
Canada
10 months using the app
January 12, 2024

Great app, very user friendly and excellent customer service. Beran helped answering my questions and was very knowledgeable and pleasant to work with!

Vik Roasters
United States
10 months using the app
June 24, 2021

I am a beginner with the application, and for the moment I am delighted. Moreover, the service is reactive and attentive.

Iconic Watch
France
10 months using the app
September 4, 2017

Great And Cutting Edge Product Picker Which helps you create easy newsletters and campaigns.

Boulmlaf
United States
10 months using the app
May 29, 2019

SO EASY to use! Ingetrated my mailchimp contacts at the click of the button and the process for setting up an email campaign could not have been easier!

Ziel Essence
Australia
10 months using the app