Reviews (5,977)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

June 13, 2024

EXCELLENT customer service - I always get help within minutes. And the app is very easy to use. It feels very well thought through. Great value.

MAXINE'S REVENGE
United States
5 months using the app
Omnisend replied June 17, 2024

Hello there,

Thank you for your review! We're delighted to hear that you find our customer service excellent and appreciate the quick assistance. It's great to know that you ...

August 30, 2017

Loved using this App. Makes creating email campaigns easy and with their in-built e-commerce email series, sending reminder emails is just a piece of cake.

Ezycook In
India
12 months using the app
Edited December 1, 2019

I did my first cyber monday email and was very pleased with how the app worked and also how it took care of security and email verification.

thepiratezone.com
United States
12 months using the app
Edited June 11, 2020

I truly love this app! It has so many fun features you can do. I absolutely love that I can control all my automation's in one place.

Pop Bag USA
United States
12 months using the app
February 11, 2016

Fast and friendly support, and features that would normally cost hundreds from other providers!
I don't really have a need to use Mailchimp anymore, as these features pretty much replace and surpass whatever I was previously using there.

Adding products to mailouts is amazing.
A complete must for anyone thinking about putting out quality welcome e-mails and abandoned cart e-mails. The default ...

Catwalkrugs
Australia
12 months using the app
November 20, 2019

Intuitive, simple and easy to use. Takes a little bit of thought in terms of automation and journeys - but I can see how we will use it in the future.

Junior Bambinos
United Kingdom
12 months using the app
June 9, 2022

Great help and advise as always. Olesia did a great job in setting me up with videos etc and advise :)

Sharperedges Scissors
United Kingdom
11 months using the app
March 20, 2017

Great service and very effective for someone who doesn't know how to write code to develop their emails!

Timeless Jewelry Boutique
United States
11 months using the app
Edited May 7, 2018

Would you use it again or recommend it to a friend? If you had a bad experience, please try contacting the app developer at support@omnisend.com before posting a negative review.

Ajmod
United Kingdom
11 months using the app
October 8, 2018

Just the perfect emailing app for your Shopify store, with great support and new features released all the time. Highly recommended.

Our store: https://generalstore.co.za

The General Store
South Africa
11 months using the app