Reviews (6,043)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

February 23, 2016

Very useful app, I am definitely gonna recommend it to everyone. Keep up the good work

Ethnicevolution
India
10 months using the app
August 9, 2016

What a great app! Was SUPER easy to send a mass email once it was linked. Thank you so much!

Toypocalypse
United States
10 months using the app
January 22, 2023

It's the second day after switching over from Klaviyo to Omnisend and I'm more than happy. It's fun and easy to work with and everything is explained with videos and easy to follow articles and in case you still don't get it done the fast and kind support helps you quickly.
Thanks Kamilia ;)

Zmoobi
Germany
10 months using the app
November 19, 2023

The app is really good and easy to set up, the support i received until now it's been very helpful

Memories in Lynes
United States
10 months using the app
September 9, 2023

Really great app that you can use for free as well . The team is verry good . Kayque from Omnisend helped me with everythink i wanted to know

GLAMOLYM
Romania
10 months using the app
June 8, 2022

Great app for email marketing with drag-and-drop builder and segmentation, everything you need is there. Great customer service too!

Machemise
Canada
10 months using the app
October 20, 2016

So far this is the best app I am currently using for my store (out of about 15 apps I have used so far). Very easy to use. I created emails that will bring customers back, help new visitors sign up for my newsletters, and help those customers who did not finish checking out an incentive to come back. So far so good!

Caffarel Enterprises
United States
10 months using the app
May 25, 2022

The tool is very on point to email management and creating automation emails for Shopify visitors. The support team is also very wonderful.

Hadorn.com
Switzerland
10 months using the app
May 3, 2018

Support is very very good.
very user-friendly application.
free limit is good enough.
Great for newbies like me.

Suganda Skincare
India
10 months using the app
March 31, 2019

I am a total noob at running a website and am generally a bit rubbish. I tired another app but found it way too technical and it kept throwing out acronyms I didn't understand and wasn't very user friendly. I found Omnisend much easier to navigate and even thought it took me a couple of hours (due to my rubbishness not the app) I did finally manage to send out my first ever newsletter. It was able to get my subscribers list straight from my shopify store without me doing anything which is awesome and the templates for the emails were easy to change and the whole email could be customised to match my brands colours and styles. The product picker function was so easy to use and saved loads of time, just click and your product and all the details are put straight into the email!

Pretty Little Punk
United Kingdom
10 months using the app