Reviews (5,999)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses aiming to cut initial costs. It integrates smoothly with Shopify, enhancing customer engagement and facilitating repeat business. Features like email automation, customizable templates, and audience segmentation are highly valued. The app also offers tools like pop-up email sign-ups. Merchants commend the responsive customer support and the platform's speed and efficiency.

June 8, 2018

It was really good and easy to use. The only problem is the sending time it use, it send so slow and should be faster.

Shop Corner Ph
Philippines
23 days using the app
October 18, 2016

Great app! Easy to use and user-friendly.

Za Online Store
Philippines
22 days using the app
June 28, 2018

Great app. Very happy after using for 6 weeks. Intuitive, well documented and fantastic support. We changed from another platform as it was unstable... Omnisend has been working perfectly for us - not one problem tecnically. We use Omnisend for Abandoned Cart & Welcome automations, plus Sign-up Forms, and many email campaigns each week. The email template builder is on par with Mailchimp, easy to use and reporting is great. The only thing which I would like to see improved... is going a little deeper on 'purchase behaviour' segmenting for targeting existing customers... at the moment you can target customers who bought by date, value, number of products, tags and individual products... but you cannot target customers who bought from a "collection" or "product type" or "vendor". But they have this in their pipeline for development and it wouldnt be too hard with the API integration to Shopify. Fingers crossed this comes out soon - in the meantime I have to manually export customers in Shopify and tag them... then create a segment in Omnisend using their "tags" filter... so there is a workaround but its manual and time consuming... so if they can fix this - they get 5-stars!!!!

Greenhouse Interiors Retail
Australia
22 days using the app
April 18, 2017

Very user-friendly, worked exactly as described. Fantastic!

Commercial Truck Parts
Canada
22 days using the app
Edited October 30, 2018

Nice app all in one ! Automation is really easy ! I recommand this app for all of you guys . It really helped me

KIRA WATCHES
France
21 days using the app
February 23, 2023

Excellent professional service solved my problem fast.and very efficently.cery helpful and friendly
Thank you

www.cutekidz.co.za
South Africa
20 days using the app
Omnisend replied February 27, 2023

Hello there! Thank you for leaving your feedback, we appreciate it!

February 21, 2019

Gute Marketing App. Einfach verständlich und unkompliziert zu bedienen. Etwas teuer aber es ist ok.

KriVal4you
Germany
19 days using the app
April 24, 2018

Its a good app if you want to do basic emails. However found mail chimp to be way better in terms of features

Printoctopus
India
18 days using the app
Edited May 25, 2020

Sent my first campagin and it went successfully! We replaced this from mailchimp - love the new age look and easy use.

Scarpe di Bianco
United States
17 days using the app
Edited February 26, 2021

easy and fast integration, hope u add more email template and form template hope u add more email template

Miniletics
Indonesia
16 days using the app