Reviews (6,044)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

October 6, 2022

Sent a mass email to our customers and a lot of them bounced which caused our account to get put on pause. The team at Omnisend were really helpful and patient and guided us on how to get it back active. Thanks to Sanya, Olesia, and Baarath for their amazing work! 10/10 would recommend

Hope's Organics
United States
10 months using the app
September 20, 2023

I really like the application, I started implementing the welcome discount popup then wanted to use also the shopify newsletter form but didn't know how to synchronize with Omnisend so asked info to customer service. Few minutes later I got a kind reply from Beran who gave me the possible solutions and I implemented the one which uses the omnisend embedded form. I really appreciated their speed in replying to inquiry.

Wayuula
Japan
10 months using the app
May 7, 2016

I love it because is so easy to use..Highly recommend - www.smyrnan.com

Smyrnan United Life Style
United States
10 months using the app
June 10, 2017

Very cool! This what I've been looking for, I've downloaded and deleted so many apps looking for something like this. Love the templates, love the options. LOVE how you can limit to specific countries, since we only ship to the USA this is important. So far so good! Thank you :)

Bona Fide Skin Care
United States
10 months using the app
Edited August 26, 2021

Great app to get you to started for Emails & SMS marketing. nice self-help videos as well. thanks again

Ancient Wisdom Distillery
Australia
10 months using the app
Edited December 17, 2018

Free plan is the best valued free plan for all Email CRM solutions in shopify app store, we tested everything like MailChimp, Klaviyo, Conversio - this one Omnisend is best free choice!

Popviva
United Kingdom
10 months using the app
December 20, 2023

Super user friendly and affordable, support was quick an helpful - s/o Karine! Tried sooooo many other apps before this one and they just weren't cutting it for my little one person team. Definitely recommend!

Stellar Threads
United States
9 months using the app
September 23, 2023

Kayque was a lifesaver! They quickly fixed the issue of duplicate confirmation emails on my Shopify store. Their friendly demeanor and expert coding skills made the process smooth. I highly recommend this app. Thanks, Kayque!!

H-Minus Coffee
United States
10 months using the app
November 26, 2016

The Soundest app was the answer to my small business' problem when it came to email marketing! So Easy and plugs directly into our shopify existing customer and prospect data!

Luxurysoundsociety
United States
10 months using the app
Edited May 30, 2024

I recently started using Omnisend, and I must say, this app is truly impressive! Not only does it offer a wide range of features that make managing my marketing campaigns a breeze, but the support team is also top-notch.

I've had the pleasure of working with both Andrés and Beran, they provided me with outstanding support.

Omnisend has definitely earned a 5-star rating from me, and I can't recommend it highly enough. Their fantastic features and amazing support team, especially Beran & Andrés, make this app a must-have for anyone looking to streamline their marketing efforts!

Select Beauty
Norway
10 months using the app