Reviews (6,044)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

April 17, 2023

Salma was very helpful in helping me understand how to create a landing page. Really enjoyed the customer service (not something I can say often).

keithtwo
United States
10 months using the app
May 12, 2022

Great app, lots of customizations with emails and automations, pre-sets also available if you don't know what to say. And most importantly, great customer support and quick response. Nicolas was very helpful and explained everything well. Highly recommend!

HELLSTRÖMprints
Canada
10 months using the app
March 23, 2023

Baarath, was verry helpful and answer all my questions and gave me suggestions to improve my email flows. Thanks.

familygiftsgalore.com
United States
10 months using the app
October 30, 2018

Awesome app, so easy to use and the campaigns look great. I would highly recommend. Mayfaiir Market

Mayfaiir Market
United Kingdom
10 months using the app
May 12, 2020

Being new to ecommerce I just started exploring Omnisend's trial version and it is much more user friendly than any other app I've tried before. I am also very pleased with their customer support. Got responses almost immidiately and to the point. Looks like they've got one more customer :)

MIND-DUST
United States
10 months using the app
January 20, 2024

Great app that handles it all! The team is phenomenal and always makes sure any issues are handled quickly and efficiency. Beran is great and extremely knowledgeable and also happy to suggest ways to improve our use of their systems/products. Thank you for always making things simple and easy to understand.

Mycologysimplified
United States
9 months using the app
May 1, 2014

Fantastic app that helps me generate new customers and returning customers. Very positive about the app! Thanks a lot to Soundest team!

auto-case
United States
10 months using the app
Edited August 24, 2016

Recomend this app. Some very useful emails and great cart recovery. Found very easy to use and straight forward. Impressed thank you

Indigo Station
United Kingdom
10 months using the app
August 8, 2018

Just sen tout my first email through omnisend's app. An awesome platform, easy to use, beautiful results.

Venture Wilderness
United States
9 months using the app
June 22, 2022

Anytime I have an issue or question I get a timely, effective and very polite response. On top of that they have a great product that is constantly evolving in the right direction.

Atitlan Leather
United States
9 months using the app