Reviews (6,044)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like email automation, SMS marketing, sign-up forms, and subscriber list management. Its seamless Shopify integration and a free plan for new businesses are particularly valued for cost savings and ease of use. Customer support is praised for quick responses and effective issue resolution through chat, email, and video tutorials, enhancing marketing efforts and customer engagement.

November 12, 2023

Karine from Omnisend helped us address our questions and optimize our account effectively. The customer service was prompt and solution-oriented. Thank you very much!

Prolimpieza
Chile
9 months using the app
August 5, 2016

The experience is good and installation is easy. You can try it out LIVE on our store @ www.krkmart.com which we had installed and implement this app.

Krkmart Com
Singapore
9 months using the app
December 8, 2023

Karine was great!

L'ART
United States
9 months using the app
April 1, 2016

Very easy to install as well as set-up. I am excited to see the traffic it brings back to my store.

Unmarked Clothing Store
United States
9 months using the app
September 12, 2016

Wow. Full 5 Stars. Great app does everything i expected it to do.

Trendystyle Ch
Switzerland
9 months using the app
May 17, 2023

Joy from Omnisend very good support! Very happy customer. Thank you for your kind support we like very much.

TT-STORE
Switzerland
9 months using the app
January 26, 2023

I love omnisend. Very user friendly and if you don't know something their customer service is amazing. Very prompt to reply via their online chat. Would definitely recommend.

HelloAmino
Canada
9 months using the app
September 26, 2017

It was my first time using the app today and it took a little while to get used to but now i like it. I havent totally figured it all out yet but i am planning to be interacting more with customers on my shopify so i am hoping to use this more. So far i recommend it

Tie Doctor Online
United Kingdom
9 months using the app
February 24, 2017

5 star raiting, free apps, very very useful and very helpful team!!! dont worry just get it..Good, good , good!!!

Highmart Niaga
Malaysia
9 months using the app
April 5, 2022

Great support and great app! This app is unique because it comes with training courses as well to help you in your journey. Kristina is very quick to respond and helps find a solution very easy!

Morariu Enterprises
United States
9 months using the app