Reviews (6,044)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

Edited April 23, 2020

Amazing customer service!!!!!! They respond really fast on their chat support. The team is super friendly. I'm still new on the app, but so far so good.

Ellie's Beauty & Co.
United States
9 months using the app
September 9, 2019

This is my first time doing Email marketing, for now I can say they give excellent customer service, patient and good explanations.

OnlyObserve - Meditation blankets
Israel
9 months using the app
November 19, 2018

I used this app to do my first newsletter for my new business..... Easy to use and liked that you can easily pull products from your shopify site into the newsletter. all in all I got a great looking first newsletter out in less than 15 minutes.

Hornsby Style Photography & Art Prints
United Kingdom
9 months using the app
November 7, 2017

We love this app at hellodecker.com!! Allows us to manage our subscribers and send subscribers promotional emails easily. Perfect for our women's clothing boutique!

Hello Decker
United States
9 months using the app
February 25, 2017

So Far so good! Used first time on www.headbangersports.com as a February Newsletter Discount! Thank You for making this so easy for a growing company!

Headbangers Direct
United States
9 months using the app
February 13, 2019

Best app,i've been using klaviyo but they are to much expensive. This one is way much better ! recommend !

LexaBeauty
United Kingdom
9 months using the app
October 13, 2017

We've been using soundest for almost a year now and it works great for our needs. We looked around and for the price you can't beet Soundest, it's easy to use and has all the features the more expensive ones have. it integrates with shopify for us very easily.

Rolfprima
United States
9 months using the app
September 18, 2020

very easy, friendly interface, good suggestions and tips. I only did the first campaign, and this start was very interesting!

Dogmart - Presentes e Acessórios para Pets
Brazil
9 months using the app
February 22, 2023

Amazing app with lots of FREE features!! ♡♡♡♡♡♡ I've been searching for a 'non-intrusive', 'upon-exit' pop up to offer a discount for our lovely customers.....also they have a sign up bar for mobile users is great! Salma was so helpful and super speedy to answer my questions....thank you so much guys! ♡

melOn Design
United Kingdom
9 months using the app
July 17, 2019

I have just used Omnisend for the first time to create a newsletter and I absolutely love it. Very simple and easy to use and understand. I have also set up some email responders and they were just as easy. Love it

Birds on Bikes
Australia
9 months using the app