Reviews (5,985)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

February 3, 2024

The support team is always helpful and thorough. The live agents are timely and knowledgeable. Agustin helped me with a tedious, at least for me, troubleshooting problem and helped me resolve all issues. Additionally, Omnisend Help documentation and instructions are detailed and easy to follow.

Real Estate Instinct®
United States
15 days using the app
September 1, 2016

Putting together a nice-looking e-blast with featured products etc. is very easy with this app. I would definitely recommend giving it a try.

Absolute Mixed Wrestling
Canada
14 days using the app
November 1, 2020

not bad at all. Not easy to set up at the very begining but the customer support is very reactive to help. Very appreciated . using the app since 3 days but for now nothing to add, so nothing more to say about it. I dont use all the features but i will if needed

Boutique-Saitama
France
14 days using the app
Edited November 6, 2018

I've used this app for an hour, everything seems to work well. Will update once I've run my first campaign.

HPS
United States
13 days using the app
March 6, 2018

Good so far! Haven't gotten to send any emails yet, but it seems like everything works well.

Aldea Coffee
United States
11 days using the app
Edited March 30, 2020

Seems very easy to use and set-up within Shopify. I've used Klaviyo before but this seems to be just as feature rich for less money

Alfie Reid
United Kingdom
11 days using the app
October 29, 2020

Great app!
Easy to use. I've setup the cart recovery in a quick timeline. Overall it's good. I recommend this to everyone!

Lio Fashions
India
11 days using the app
November 20, 2019

I just switched over from MailChimp and sent my first campaign using Omnisend. So far its been a smooth transition and easy to use.

Bay Pop Shop
United States
10 days using the app
December 6, 2018

so easy to use really much better than them monkey competitors!!! So happy to have it all set up and withinn 10 mins first time using it!

Carvalio Man
Ireland
10 days using the app
April 6, 2019

great app so far would recommend .

PRASLIN
United States
9 days using the app