Reviews (6,046)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

December 12, 2022

One of the best Apps of it's kind with equally great support. Kristina was fab, as always! I have no hesitation in recommending Omnisend. Has numerous benefits over similar apps.

MobSKINZ.com
United Kingdom
8 months using the app
Omnisend replied December 15, 2022

Hello there. Thank you for your review, we appreciate it! Our support team is available 24/7 so we are here for you whenever you need us:)

January 25, 2024

I had an issue with linking the correct FB link to my Omnisend account and Barrath stayed with me every step of the way to make sure I completed everything correctly. He even took the time to create screen recordings for me so that I can have a visual walk through. We need more employees like him. Thanks again for all that you do.

All That Plus More
United States
8 months using the app
December 12, 2022

Luiz was very helpful and patient and professional she was on the line with me for an hour until the issue was resolved
Thank you

nova vybe
United States
8 months using the app
June 25, 2018

I was able to send out my first campaign in under 20 minutes! It is very user friendly. Great app!

Simple Rituals Skincare Co
Canada
8 months using the app
March 27, 2015

One of the best and unique apps that has truly helped our email marketing.
Great customer service ;)

Antoni Manuel
United Kingdom
8 months using the app
May 12, 2017

Very Easy To Use, Mush Better Than mail chimp!

Deplorable Me Store
United States
8 months using the app
January 10, 2017

very usefull application! it's worth every money

Ro Delfinshopping Eu
Romania
8 months using the app
Edited August 4, 2019

Great. But expensive for initial starting business. Better to offer customize plan or email per $. Thanks

bamagate.com
Sri Lanka
8 months using the app
February 11, 2019

great integration
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

hello.organic.us
United States
8 months using the app
June 4, 2018

Excellent app. Does what it's supposed to do.

Miracle May
Canada
8 months using the app