Reviews (5,999)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses aiming to cut initial costs. It integrates smoothly with Shopify, enhancing customer engagement and facilitating repeat business. Features like email automation, customizable templates, and audience segmentation are highly valued. The app also offers tools like pop-up email sign-ups. Merchants commend the responsive customer support and the platform's speed and efficiency.

December 6, 2018

so easy to use really much better than them monkey competitors!!! So happy to have it all set up and withinn 10 mins first time using it!

Carvalio Man
Ireland
10 days using the app
April 6, 2019

great app so far would recommend .

PRASLIN
United States
9 days using the app
September 1, 2023

Switched from MailerLite to Omnisend and so far, so good. Had a little trouble in setting up (e.g. CSV file upload not working or some issues with automation set-up). But the team is on point and always here to help, quick response times. Thanks Salma for sorting out the issue with the automation for us!

portance
Germany
9 days using the app
September 5, 2018

I like it, very useful. I hope there are some sales.

Electro Ugs
Spain
9 days using the app
April 21, 2019

Very useful and efficient tool to manage email campaigns and others. I'm in trial, I don't what's the value in basic plan...

Iou-nik french clothing mind
France
9 days using the app
Omnisend replied April 23, 2019

Glad you like Omnisend!
On a free plan, you will be able to use various signup forms, send email campaigns, track performance metrics in the reports section... You can find more information about pricing plans here: https://www.omnisend.com/pricing/

May 3, 2018

So far so good. I would like to see a better dashboard.

Six Shooter Shaving
United States
8 days using the app
January 30, 2018

Great app! My only suggestion to the developers would be to add a "Email Coupon" option for the "wheel of fortune" pop up form so only real and active emails that people enter would be able to receive the coupon code. It would stop many people from using any fake email just to play the game and get coupon codes. Other than that this app is great for anyone making any time of forms!

Betterdocs
United States
6 days using the app
February 28, 2019

Good UI and fast customer support make this a must-have app for ecommerce. Would be nice to have a few more template options for the pop-up.

Minnesota Discount Office Furniture
United States
6 days using the app
October 4, 2016

Useful tool very user friendly. Love the ability to pull products with images and descriptions and create my own template using a WIX style interface, also as a developer I love the freedom to be able to add my own html code if I choose to do so.

Surviving Southern
United States
4 days using the app
August 9, 2019

I used to try to use klavio but it just gave me headaches honestly, with omnisend thigs where a lot more smooth and now i am actually starting to send email campaigns after just 1 day of setup. App is looking good!

GG Good Game
United States
4 days using the app
Omnisend replied August 12, 2019

Thank you for your review. We are happy you like Omnisend, we have a lot of new things to offer, like different channels for your marketing communication - use SMS, Facebook Messenger, Push notifications, Whatsapp and more to send messages to your customers. So feel free to reach out in case you need any help with the setup.