Reviews (6,047)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.
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So far this app is great. The quick customer service is incredible!!
Simply click and add products to your promotional mail or newsletter. Integrates great with Shopify and if you are not using it you will have to try it. You will not be sorry!! Thank you for a great app.
I use the app to send email to our subscribers. Easy operations and many templates to use. You can complete the email like your enjoying. I think it can bring more traffic and sales to our store.
Just an awesome app! Easy to use, great reporting with CTR. Adding a geographical breakdown would be my only suggestion. Overall, I love the app!
I was speaking to Stefan most of the day yesterday to fix an error of the emails not sending discount codes to my customers and he was very helpful and attentive to me needs, he did everything he could to rectify the issue with me and we got there in the end , all issues were rectified and store discounts working again now.
would highly recommend this guy to anyone at Omnisend 10 out of 10 from me Stefan
by far best email marketing service out there! great customer service, best feature is product picker.
I love this app. Makes it easy to add subscribers, send emails, etc. Would recommend to everyone whom uses shopify or other sales channels
Just got started, but great so far. Hopefully will help grow my business.
Worked a lot better than the chimp app. Easier to use, and I got some sales! Thanks!
Visit my website: https://www.zachattacksupplements.com/
I dont like to be negative and like to give everything a shot. This is not a very user friendly App. Couldnt even send out a mass email without getting my account suspended. After cleaning it the first time. I had to do it again for another mass email. Thye claim my contact bounce back was two high. The process is long to to get back up and running. Customer service is slow and lacks detailed instructions. Spent a week of downtime in trying to figure this out. Not a good system and not sure why there are so many 5 star reviews. It's a headache.
I appreciate a response but its kinda to little to late. Which demonstrates the issue that you guys think just because you can throw a link and some instructions to someone and leave them to figure it out on their own. Hence, after over 43 emails back and forth one of your reps had offered to take care of the issue herself.
Sorry to hear your experience did not turn out as expected.
Your sending was temporarily paused because the system detected some inactive emails on your contact list. Xenia is waiting for you to grant her access to your account, and she will be able to assist you with the list cleaning. Once your contact list is polished, we will resume the sending. Segmenting inactive contacts will ensure you great deliverability results going forwards! Detailed guide in segmenting inactive contacts in your account is below:
https://support.omnisend.com/en/articles/1061868-segmenting-inactive-contacts