Reviews (5,995)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

Edited December 17, 2018

I really like this app. Easily lets you create amazing custom automated emails easy. Really does a good job.

NextGenerationProducts
United States
9 months using the app
May 23, 2018

Good app so far! Not had it long but easy to set up and navigate

Orcyporky
United Kingdom
9 months using the app
September 29, 2020

I wanted a way to create customer newsletters to send new products and promotions periodically. I found this campaign app and it has worked really well for me. The campaign wizard is very intuitive and allows for complete flexibility and is customizable. Also, previous campaigns are saved, so you can duplicate a template from a previously successful newsletter. The app also provides metrics, to ...

Split Bean Roastery
United States
9 months using the app
April 25, 2018

support people are really helpful even if you are on a free plan.

Tlbhome
Japan
9 months using the app
July 14, 2023

Die Jungs waren schnell mit dem Antwort und haben das technische Problem innerhalb von 24 Stunden identifiziert und eine Lösung geschrieben. Finde den Support Top. Danke!

Love you, little Monster!
Austria
9 months using the app
September 14, 2022

Great app, super easy to use, great customer service as well (thank you Nikola and Marija)! I've only used it for newsletters and abandoned carts for now. (And the abandoned carts-flow is the reason why I only give four stars, because for the few days I used it, several customers got an abandoned cart email even though they completed their purchase... But they say they are working on the issue.)

Fairy Positron
Belgium
9 months using the app
April 22, 2016

Very clean design and very user friendly.... love it!

Customtan Usa
United States
9 months using the app
April 18, 2018

It works very well, thanks for your app

Gizzmonde
Spain
9 months using the app
June 13, 2024

EXCELLENT customer service - I always get help within minutes. And the app is very easy to use. It feels very well thought through. Great value.

MAXINE'S REVENGE
United States
5 months using the app
Omnisend replied June 17, 2024

Hello there,

Thank you for your review! We're delighted to hear that you find our customer service excellent and appreciate the quick assistance. It's great to know that you ...

Edited August 30, 2019

THIS APP WOULD ONLY LET ME SUBMIT IF I GAVE IT 5 STARS REALITY 1 STAR just downloaded this app no instructions - so if you feel like tinkering with another email provider for an hour or so go ahead you have been warned - I think it is free but after start up it gives you 14 day trial so after 14 days you may/may not be charged.

locobuys
United States
9 months using the app