Reviews (2,845)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly design and effective email marketing and SMS campaigns. They appreciate the ease of use, automation tools, segmentation, and integration with e-commerce platforms, which enhance engagement and conversion rates. The competitive pricing offers good value, and the responsive customer support is frequently praised for assisting with technical and strategic issues. The reliability and impact on sales make it a favored choice for marketing solutions.
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Parfait !
Merci infiniment ! Hearing that things are “parfait” absolutely makes our day. We’re here anytime you need us.
Simple and clean interface, easy to use. Most important, the 24/7 customer service is super good.
Thanks a ton for the awesome feedback! We're so glad you're enjoying the clean interface and loving our 24/7 customer service - we are always ready to save the day! 😄 Your kind words keep us going!
Very easy to use and set up
That’s exactly what we aim for — smooth, simple, and (dare we say?) boringly reliable. 😄 Thanks for sharing your experience!
Just getting started with Omnisend, and so far it's been a bit rocking getting the everything working properly. I am giving them 5 stars due to their excellent client response. With the issues we've had so far, they've been quick to get answers, and we haven't felt abandoned through the process. I am anticipating good things working with this platform.
Hello there,
Thank you for your review and the 5-star rating! We're glad to hear that our client response has been excellent and that you've felt supported throughout the process. We're committed to ensuring your experience improves and that you find great value in working with Omnisend.
We look forward to your continued success on our platform, and please remember, we're here to help whenever you need us!
I couldn’t be happier! The customer service is great—always responsive and helpful whenever I have questions. The user interface (UI) and user experience (UX) are also top; everything is intuitive and easy to navigate. Highly recommend this app to anyone.
Thank you for the wonderful review! We couldn’t be happier to hear that you’re enjoying our customer service and user experience! Not going to lie, we think we’re great too! 😄 Jokes, aside, if you ever have more questions or need assistance, we’re just a click away. Your recommendation means the world to us!
Really usefull app and amazing support. They do help in all aspects and quite fast.
Thank you for the awesome feedback! 😊 We’re thrilled to hear that you’re enjoying the app and our speedy support. If there’s anything else we can help with, we’re just a message away!
I contacted Didem today and i was really pleased. She answered all my questions with an extremely professional, patient and solution-oriented approach. She helped me solve the problem i was experiencing quickly and managed the process very politely. I am very lucky to have met such a customer representative, thank you!
Thank you for the wonderful review! We’re so glad Didem could assist you with professionalism and patience. This feedback is so fantastic, we’re sending it to Didem to print and frame! 🖼️ If you need any more help, we’re always here for you.
The Omnisend customer service team, represented by Baarath and Eduarda, provided excellent assistance. They promptly addressed my issues and found a solution in a timely manner. I'm very satisfied with their service.
Hello there,
Thank you for your review! We're delighted to hear that Baarath and Eduarda from our customer service team were able to provide you with excellent assistance and promptly resolve your issues. Your satisfaction is our priority, and we're pleased to have met your expectations.
If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!
Easy set up
We aim for smooth sailing, and it’s great to hear that’s what you experienced. Thanks for the kind words! 🚀
Mariia is incredibly helpful and solved our issues with the Welcome email sequence. I am very happy with the support.
Glad to hear Mariia worked her magic on your Welcome email sequence! We’ll keep the support coming, no speed bumps allowed. 😊