Reviews (6,048)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

July 2, 2022

Kristina offered me great support from day one of using this app I think I have tried all of the apps that do this kind of job and this seems to be the most intuitive and configurable out there. Top marks (so far!)

Cyprinus Carp Fishing Technology
United Kingdom
8 months using the app
June 19, 2017

The best app I'm using by far. Sooooo much easier than mail chimp. I will save so much time with this. Absolutely love it!

Taylors Pretty Bespoke Gifts
United Kingdom
8 months using the app
February 25, 2016

For the first time I am using the premium plan of the Soundest App on my new shopify store. I been using the free version for a while now, so I can give an honest review regarding the Free and the premium version of Soundest.
For me this is just the best mailing app I tried so far, I tried Chimpmail, and I hated it, too complicated and damn expensive. Soundest give you a Free version packed with very good features and so easy to use.
Now on the paid version, you have some extra features that are really really useful, I regret I havent subscribed before. Also, their premium price varies depending on the amount of subscribers you are having, which I found so fair!
Keep it up guys, I love this app and I hope you keep coming with some good features again.

Kandycehair
United Kingdom
8 months using the app
April 29, 2019

Omnisend has been great for our business. Way better than Mailchimp or anything else we have found. - Thecanadiandroneinstitute.com

Thecanadiandroneinstitute
Canada
8 months using the app
April 15, 2023

Omnisend will actively restrict what you do with your customer email data. Customization of segments and work flows is not possible at all.

Customhoj
Sweden
8 months using the app
Omnisend replied April 18, 2023

Howdy! Thanks for taking the time to review our app!

It's quite unfortunate you found yourself in a pickle like this with Omnisend.

Please be assured we are not restricting you in any way with your customer email information. You are free to collect the contacts and use them in your marketing needs however you'd like. Please note that Omnisend is an email marketing platform, therefore, we're putting customer consent first and treat campaigns as marketing messages to both give you the freedom to communicate your updates to the customers and ensure your contacts' e-well-being.

Our support specialist has already reached out to you with some additional information on how you can customize the assets you have and use those in your marketing needs!

If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.

Have a great day!

January 2, 2019

great app easy to install and create my first email campaign. Free it best part where you can upgrade as you grow

Punctal Plugs Store
United States
8 months using the app
Edited April 28, 2018

It was ok easy to use but when i signed up i was paying $10 a month come to find out i was being charged $30 and had no idea it just charges you more the more subscribers you get and i didnt realise didnt like that they just change the amount

EDIT: from 2 star to 1 . ok so i gave it another chance it offered me a year at $15 a month and every month it increased AGAIN but this time i found 2,000 subscribers on my list from a weird email @ru ? seriously 2,000 of them its like they added all these fake emails to my list to up my price tier to get me back near $30 a month i don't trust this app at all now. They say they didnt add anything to my account but there's 2,000 emails 123@live.ru to25to@live.ru and now my gmail is full of spam emails from these addresses i am so pissed. buyer beware! and i NEVER leave bad reviews but i am so upset about this

Siply Sophisticated
United States
8 months using the app
October 17, 2016

can't modify the HTML, which is severely limiting our ability to optimise and & Limited Segmentation.

Shevoila
United States
8 months using the app
February 6, 2022

Very nice and easy app to use. I really enjoyed building my first email marketing campaign. Also, the team support was very helpful...

Alara - eShop
Switzerland
8 months using the app
December 27, 2019

Great app that was the easiest to use for email campaigns. Integrated with my current database easily.

mtcfarm
United States
8 months using the app