Reviews (6,048)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

June 16, 2018

Great product that is extremely easy to use

We The Three
Australia
6 months using the app
January 16, 2023

Great app, the team develops it all the time! Customer support is quick and the people are very understanding! Recently I had a request which was processed by Matija, Nikola, and Diego in an accurate way, providing a lot of useful information and explaining different options very well. The communication was very smooth.

DiFOLD
United States
6 months using the app
July 31, 2019

The email marketing from Omnisend is the best application. It's very easy to use. It's not necessary to have a programming knowledges.

Les jouets Playforever education
Canada
6 months using the app
October 14, 2018

Great app - easy to install and setup. I particularly like the way it integrates with the products in your store so it make sit easy to set up email campaigns

Loose Moose Candles
United Kingdom
6 months using the app
December 7, 2023

Omnisend has been an important app addition to our business regarding workflow and popups. I hae had first class support when having issues navigating my way around the process, im not the best on a computer but Sila has been very patient and supportive. keep up the great work. Mike

Atlantic Equine UK
United Kingdom
6 months using the app
May 7, 2018

After trying different apps, this is the easiest one I have been used.

Davidplusjessie
Australia
6 months using the app
March 30, 2017

Fantastic app. Has lots of options and covers everything that you need. Looks very professional . Tried others that did email subscriptions and another that did abandoned cart emails - this app is way better!

Muscat Gems
United Kingdom
6 months using the app
April 24, 2023

I have just started playing around with Omnisend and so far really like it. I had a couple problems (that ended up being so simple) at the start and customer service was incredible, Karine was so helpful.

Stori Footwear
United States
6 months using the app
December 16, 2022

Had a few minor issues with it but support always are there to help quickly. Spoke to Salma this morning and had a response straight away which answered my query and provided me with all the info I needed.

cbdasylum.com
United Kingdom
6 months using the app
November 21, 2018

Great app! Easy to use set up and ran my first mailer for BFCM in about an hour. Much more functionality i need to figure out. Hopefully there is a training video.

8 Day Weekend
United States
6 months using the app