Reviews (5,998)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses aiming to cut initial costs. It integrates smoothly with Shopify, enhancing customer engagement and facilitating repeat business. Features like email automation, customizable templates, and audience segmentation are highly valued. The app also offers tools like pop-up email sign-ups. Merchants commend the responsive customer support and the platform's speed and efficiency.

May 26, 2020

This is just a beginning, I had a little difficulty following the steps but was able to get started without issues.

Ronald's Found Treasures
United States
About 24 hours using the app
May 9, 2021

Easy to use and works very good! Nice with a free plan to use in the beginning when setting everything up

VIP Hund
Denmark
About 10 hours using the app
Omnisend replied May 11, 2021

Hi there, thanks for reviewing our app!
Glad to hear it's working well for you.

May 3, 2017

AMAZING AND EASY TO USE !! ABOVE ALL CLASSY TEMPLATES BUT ADD SOME MORE

Cc Resorts
Australia
About 2 hours using the app
March 9, 2023

First time using the customer service. Had to wait 4 minutes to chat. Once online, quick and straight to to the point.

Green Olive Publications
United Kingdom
About 1 hour using the app
August 31, 2020

Is a good App for Shopify, but you must pay always for the best services. It will be better if they offer more services for the free experience

Irmed
Spain
16 minutes using the app
Edited March 27, 2019

Looks like a great app for a smaller, newer company. One major limitation we noticed right off the bat is that the solution only supports one shopify store. We have multiple stores and multiple brands.

The app page should state that so customers don't have to go through the process of creating an account and configuring the solution only to realize that during setup.

OP2 Labs - FrogFuel Liquid Protein
United States
8 minutes using the app
Omnisend replied March 27, 2019

Thank you for your honest review. Sincere apologies you only found out about this limitation after creating your account. Other users who have already migrated from Mailchimp have also requested this feature and we are proud to say that next week we will be making a public announcement on what new features we will implement before 12th May. Please stay tuned and hopefully we will be able to turn things around for you!
Customer Success Team