Reviews (6,048)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

Edited January 30, 2018

Excellent app and great responsive support that is very knowledgeable. I want to give a huge THANK YOU to EVERYONE on their support team and their manager! I had a very ANNOYING and FRUSTRATING situation and they were all very patient and supportive and helping to resolve the issue that I had. I RECOMMEND this company because they are willing to work with you and help you get the best experience out of their product.

Myzenplace
United States
6 months using the app
Edited May 17, 2019

Switched over to Omnisend after MailChimp stopped working with Shopify. I am really impressed with the platform and the ability to customize the template.

Natural Me Beauty™ © 2019. | All Rights Reserved.
United States
6 months using the app
July 23, 2021

Omnisend is super simple to use and yields fantastic results. The ability to add a pop-up to your store to get new subscribers is priceless. If you throw in a coupon for your store on sign-up the conversion rate is pretty great! The analytics are fantastic, and the user interface is very easy to use. It pays for itself each month in a fraction one newsletter/campaign.

ApolloHOU
United States
6 months using the app
November 7, 2023

Stefan was very helpful with setting email conditions.

House of Cinnamon
South Africa
6 months using the app
December 27, 2022

I've been using this app for a few months and it's great! There's good tutorials to get you started, but I also found the interface to be pretty intuitive. I needed customer support today and Salma was super helpful and I had the fix I needed within moments!

Ultratwist Vintage
United States
6 months using the app
Edited July 22, 2023

the people are very helpful and nice. The app also works very easily and quickly certainly a drag . nice to work with this guys
In particular Maria, she helped me on a Saturday evening. I appreciate that

Chupa's
Netherlands
6 months using the app
July 3, 2018

Doesn't slow down your store like the rest, love it...

Rooftop Clothing
Nigeria
6 months using the app
August 3, 2023

Omnisend has been so easy to use and their support team was quickly able to answer my question. I was connected to Kayque within seconds of inquiring on their chat and I was able to solve my question in just a few minutes. Thanks again Kayque and the rest of the Omnisend team!

Strength of One
United States
6 months using the app
May 11, 2020

I tried many other app before Omnisend. This is by far the most helpful! Their services are user friendly and their customer service is outstanding!!

Kenyatta Hines
United States
6 months using the app
May 28, 2016

Very easy setup sent out my first newsletter to customers within minutes. Highly recommend.

Sc Sport Breaks
United States
6 months using the app