Reviews (2,846)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly design and effective email marketing and SMS campaigns. They appreciate the ease of use, automation tools, segmentation, and integration with e-commerce platforms, which enhance engagement and conversion rates. The competitive pricing offers good value, and the responsive customer support is frequently praised for assisting with technical and strategic issues. The reliability and impact on sales make it a favored choice for marketing solutions.
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Super happy and easy to use! tried Klaviyo after using this but came back to this again.
Thanks for the love! Sometimes you have to take a detour to realize you’re already at the best destination. Welcome back, happy to have you with us again! ❤️
Ive had some issues with sending emails and Sila was a fast and a great help. Thanks!
Hello there,
Thank you for your review! We're glad to hear that Sila was able to assist you quickly and effectively with your email issues.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
I love omnisend! excellent customer service and seamless integration with shopify.
Hello there,
Thank you for your wonderful feedback! We're thrilled to hear that you love Omnisend and are enjoying the seamless integration with Shopify along with our excellent customer service.
We're committed to providing a great experience and are glad that you're benefiting from our platform. If you need any further assistance or have more questions, we're always here to help!
Honnestly Omnisend is the best so smooth
Smooth and the best? Now that’s the kind of ‘boring’ we aim for! 😆 When things just work, there’s no drama — just results. Thanks for the awesome feedback, we appreciate you!
I appreciate the customer service chat feature - Mathías in particular! He was able to help me out with an issue in a very timely manner.
Hello there,
Thank you for your review! We're glad to hear that you appreciate our customer service chat feature and that Mathías was able to assist you promptly with your issue. We strive to provide timely and effective support to ensure a smooth experience for our users.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
I had an issue with my SPF records and was walked through the process by Sanya. She was great and knowledgeable and helped get my issue resolved.
Hello there,
Thank you for your feedback! We're glad to hear that Sanya was able to effectively assist you with your SPF records issue. It's great to know that her knowledge and support helped resolve the problem efficiently.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Great!
App is awesome, customer service is 5/5.
The free plan lets you do quite a lot, I will not hesitate to upgrade when I reach the email limit.
Thanks so much for the great review! 😊 We’re thrilled to hear that you’re loving the app and that our customer service has been 5/5 for you. It’s awesome to know the free plan is serving you well, and we’re excited for you to upgrade when the time comes! If you ever need anything in the meantime, we’re just a message away.
Eduarda thank you so much! Great customer service! Fast reply, helpful, amazing. We sorted everything out very quickly! Very satisfied!
Hello there,
Thank you for your review! We're delighted to hear that Eduarda provided you with great customer service, offering fast and helpful assistance that quickly resolved your issues. Your satisfaction is very important to us, and we're thrilled to have met your expectations.
If you need any more help or have further questions in the future, please don't hesitate to reach out. We're here to continue providing excellent support!
it is easy to use
Easy to use? That’s exactly what we like to hear — thanks for the great feedback! 🙌
I needed help to change currency on our omnisend account which is connected to our store and thanks to Maria it was resolved in 2 minutes . Thank you Maria for your support
Hello there,
Thank you for sharing your experience! We're delighted to hear that Maria was able to quickly assist you with changing the currency settings on your Omnisend account. It's great to know that the issue was resolved efficiently, allowing you to continue managing your store smoothly.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction!