Reviews (6,047)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.
Refine
-
By rating
I used this app to send my first marketing email to my existing customers showing new products. It was easy to set up and customize in order to look very professional. Time will tell how many extra sales are generated from using it but either way its definitely worth a try.
Nice app! I like it a lot, very helpful for my magnetic phone cable chargers store!
I'm impressed with the customer support. Sometimes they are annoying but they always help and are always positive. I'm happy
So easy to setup! I am using this to replace MailChimp and have found it much more user friendly .. thank you for helping make the transition seamless
first time using this app and I've been on it for 3 hours already just having fun. a bit of a sad face cos it runs of a 14 day trial, so if you are just starting and have low budget this can be a issue
Good email management app. Have yet to try SMS integration but email works fine. Using it on worldimize.ca
much more afordable than mailchimp and klaviyo. Great features
I highly recommend this product. It's user friendly and you pay for the volume you need. Had a few questions that Agustin from their support team handled with top quality!
I've tried some other email marketing tools, especially the ones that are automatically available in a Shopify account, but most of them were too hard to understand and get used to. I settled on Omnisend, since I had a professional recommendation, and it's super easy to use. Unfortunately, there are some features that cannot be customised, such as automatic response emails that are part of the system and not necessarily part of your own automations. But other than that, I have no complaints! The customer support, which is a BIG selling point to me, is fantastic! I was lucky enough to be helped by Salma, who was quick to respond and really gave me reassuring responses and helpful resources. She was honest about the point mentioned above, and I really appreciated that. I can definitely recommend this app based on convenience, ease of use, easy integration, and excellent customer support.
Howdy and thank you for the kind words about Omnisend! We're thrilled to hear you chose our platform and loved it!
We're so glad our customer support, especially Salma, wowed you. We'll make sure she gets a gold star for being quick, honest, and helpful. Support is something take pride in, therefore rest assured, you'll get the same level of assistanse whenever you're in need.
We apologize for the automated messages customisation limitations. This is something we'll take seriously and make sure to improve in the future.
Thanks for the glowing review, it made our day. We'll keep up the good work and continue to serve you with a smile.
If you need anything else, give us a shout. We're here to help and make your email marketing journey a breeze!
Cheers!
This is very useful if you find it hard to make and write up good emails.