Reviews (6,047)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

January 20, 2019

LOVE THIS APP. So easy to use, helps with email marketing, everything that you see on all the fancy sites (to attract & keep customers) this app offers it.

Thestudio128.com
United States
5 months using the app
January 17, 2024

I think Omnisend is the smothest platform to deal with in the sms and email world, and their 24/7 chat team is very helpful as well. My assistant was Karine, she helped me resolve my problem when I thought there was no way.

DRMCHSRS
United States
5 months using the app
October 13, 2015

Great app, user friendly. has done everything it has promised. would recommend it!

Beestyledkids
Australia
5 months using the app
March 2, 2021

I like how this app makes it really easy to use the automated system. I would recommend to use this app because if you are a 1st time doing email campaigns then this is the one you need to select. The reason being it takes the constant thinking out of the problem.

BombFace.co
United States
5 months using the app
Edited May 2, 2018

I'm trying this app don't know how it make an effective. Let's learning

B R Techno Coolstuff
Thailand
5 months using the app
June 9, 2022

Nikola from Omnisend helped in setting up an automation correctly when I knew there was an issue with it. Overall I've found Omnisend a very intuitive and easy to use email system, perfect for our emerging brand.

QUEEN STREET APOTHECARY
Australia
5 months using the app
May 27, 2017

We are a church based in Queens, New York. We stumbled upon an issue with this service that should be a BIG HEADS UP: if you are trying to upload your email list independently, they will not accept those emails. At least that we initially thought. After talking to customer service, explaining that we are a church, they went out of their to accept our subscriber list. Very friendly. Very beautiful UI. Very best email service.

Ecg Church America
United States
5 months using the app
Edited February 14, 2021

I am a paid subscriber and just realised that discount codes are not being send to some customers in Welcome email :( I wrote to the support but gave me a very long procedure to resolve. Omnisend needs to work on this to ensure ALL the customers get automated discount codes.
REVIEW UPDATE; This was not Omnisend's fault. Omnisend then got back to me and explained me the situation. The customer was subscribed before I joined Omnisend hence I faced this issue. So thanks to support team for giving proper explanation.

Kuchora
Tanzania
5 months using the app
August 28, 2020

great app gives awesome stats, and helps you track and see how your website is doing. I really recommend it.

Dough360
United States
5 months using the app
October 19, 2018

I use this app to add subscribers. Definitely user friendly and customizable by phone. Perfect for us at TodaysFan.com

Today’s Fan
United States
5 months using the app