Reviews (6,047)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

January 13, 2023

I am very bad at tech anything but the Omnisend support team really helped us out. Luiz was able to answer all my questions and got my issues sorted out in less than 20 min. Very happy with the detailed answers he provided including screen shots since I did not know what the hey I was doing!

SoulFULL Eats
United States
5 months using the app
March 19, 2016

This is an awesome app which everyone should use it for marketing. Simply superb!

Regards,
www.sarazfashion.in

Sarazfashion
India
5 months using the app
April 16, 2020

ease of use and great support from the team. I am just starting out so these 2 factors are a must. they response was quick enough and the templates are so easy to edit.

simpLEXIEtee
Philippines
5 months using the app
Edited December 2, 2018

The email campaign process is so easy to use and the emails look so professional. Highly recommend this app for all of your email needs!

Hummingbird Kitchen Gadgets
United States
5 months using the app
May 30, 2023

Omnisend is a top notch with their integrations and optimisations. On top of that their around (clock/world) customer service is something too fabulous. I don't know if anyone has talked about it, but that definitely needs more of a hype. Great job from these guys in the past few days in helping me out with minor tweeks. Would like to mentions Joy, Andres & Dom from the omnisend Support team, for their continued help to resolve issues and deliver assistance. Thank you guys

iShoes
Australia
5 months using the app
Omnisend replied May 31, 2023

Hi there!

Thank you so much for your fantastic review, we are thrilled to hear that you are pleased with our platform overall!

We take immense pride in our extensive range of integrations, ensuring that our product seamlessly integrates with various platforms and meets your specific needs. Our dedicated team works tirelessly to optimize our services, ensuring that you can make the most out of our product and achieve your goals efficiently.

We understand the importance of reliable support, which is why our 24/7 Support team is always available to assist you. We aim to provide timely and comprehensive assistance whenever you require it, ensuring a smooth and hassle-free experience for you.

Your praise motivates us to continue delivering excellence in every aspect of our service. We truly value your trust and appreciate your choice to work with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.

Once again, thank you for your kind words! We are excited to continue serving you and surpassing your expectations!

November 3, 2023

Awesome! Very easy set up! Loving it so far!

Practical Magic Store
United States
5 months using the app
December 24, 2018

Very easy to use! I like to choose the menu myself and create the newsletter like I would like. Only I don't understand, how to select the email adresses and put new one

unnected
Switzerland
5 months using the app
July 19, 2019

Makes email marketing so easy! I just scheduled my first email to go out and I loved the layout and all the customization!

The Crescent Boutique
United States
5 months using the app
October 21, 2023

Beran was very responsive to my questions! The application support is very welcoming and helpful. Thanks for all your help!

Mon Petit Dressing
France
5 months using the app
Edited January 18, 2019

I used this app to help me do what I need for best result. It's very easy to use and very useful. Thank you very much.

GTE Casual Clothing
United States
5 months using the app