Reviews (6,047)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

April 27, 2016

One of the best, most valuable apps I've added to my store. It takes a lot of work off my hands and has in return boosted my sales dramatically. I'm so incredibly happy with what Soundest does for my business. The thing I've love the most is the customisation for every single email. Each one really reflects my business. It feels like they've just thought of everything. Love it!

Nailjuiceshop
New Zealand
5 months using the app
July 17, 2019

Highly recommend this for companies who are looking for a better alternative to MailChimp. Transitioned from mail chimp to Omnisend and it has been extremely user-friendly and provides more flexibility. Easy to build emails and newsletters with a variety of design options available. Automated and segmented emails made very easy to construct.

Covetella
Singapore
5 months using the app
September 12, 2016

Super easy to set up! Look forward to seeing how it works out!

Emmyjapparel
United States
5 months using the app
March 12, 2020

The best we have found. Setup is well documented and very helpful. We had quite a few older emails addresses and they were helpful suggesting processes to clean the list up. There is a bit of a learning curve to get started but support is immediate. After the first run we saved the template and then modified subsequent campaigns. From there we added additional projects. Now our next campaign takes about 20 minute to create. Response in immediate. Boosters are a great idea and we almost always get additional business from them. We have tried others but Omnisend is a keeper.

Dallas Wholesalers
United States
5 months using the app
July 9, 2019

I used this app to help me create my newsletter buy it does much more. I have automated email responses for my customers interactions with my site. I get the feeling now that no visit to my store slips through the cracks.

Poet NTW
United States
5 months using the app
May 23, 2017

Really easy to send emails! I only wish they had a blank template

Harbard Survival And Camping Supply
United States
5 months using the app
January 27, 2024

I love Omnisend for my bulk emailing. Their customer service is swift and thorough as well. Sanya helped me at 1 am with something I was having trouble understanding. She responded almost instantly each time I sent her a question. She explained everything in detail with pictures to help me navigate! Customer service is a big deal to me and she definitely gets an A+!

Teddy Bee's Wax Co.
United States
5 months using the app
May 28, 2018

Seems to be great app. I will recommend it to y friends.

Featureditems
United States
5 months using the app
March 11, 2020

I've used them all - Marketo, MailChimp, you name it and Omnisend has exceeded my expectations for functionality, ease of use and their customer support is amazing! Today I worked with Katherine and she answered all of my questions and even helped me understand how to better use the product. There's really nothing missing here - out of the box it's great. The upgraded product is inexpensive compared to anything out there. I love it!

wander
United States
5 months using the app
September 17, 2023

Great customer service, replied super promptly and answered all my queries. Kayque was great at communicating and resolved my issues quickly. Would highly recommend this app

Kaaf-Nun
United Kingdom
5 months using the app