Reviews (6,047)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

August 2, 2018

nice app, recommed for all!! hehehehee

Big Mix Store
Brazil
4 months using the app
November 22, 2019

I used this app to create emails and it was great. Also was used in creating inviting forms that captured extra clientele.

Sober Junkie 1881
United States
4 months using the app
January 5, 2022

I have tried every email marketing and pop-up app out there, including one, klaviyo, and many others. This is the only app that is both almost perfect and inexpensive. The only downside to this product is the email and pop-up templates variety, but these may be customized to our liking. I would definitely recommend this application over others because it has a lot of features that other apps don't, even at a higher price.

VANQUISH EMPORIUM
United States
4 months using the app
August 1, 2022

Easy top use app with plenty of clever features. Customer support is also super quick and helpful. Nikola, in particular, has been very helpful with my queries.

Totally Hooked Ltd
United Kingdom
4 months using the app
November 17, 2018

I enjoy this experience, amazing app, everything is working right, i think could be very helpful to retarget the clients.

yoyi'store
Ghana
4 months using the app
February 25, 2016

Perfect, Just perfect!!!
I love it!

Olilly
Belgium
4 months using the app
June 25, 2023

After spending days trying to get Klaviyo to work for me with no real help from customer service, I called it and decided to give Omnisend a try.

The only thing I'm upset about is the time I wasted with Klaviyo!

Customer service is top notch and I had everything up and running in no time. Thank you Onmisend! I am looking forward to a long business relationship.

Pawfectly Chosen
United States
4 months using the app
Omnisend replied June 29, 2023

Hey there and thank a million for taking the time to leave review! We're thrilled to have you on board!

Our customer service squad is like a superhero dream team, swooping in to save the day and get your email marketing up and running faster than a speeding bullet. We're here to make your experience nothing short of legendary, and we can't wait to embark on this epic business journey with you.

Thank you for joining the Omnisend family and for giving us the opportunity to make you smile. Together, we'll conquer the email marketing universe!

March 1, 2019

Excellent customer service. Omnisend support usually responds within a timely fashion with accurate knowledge to solve an issue.

Self-MadeApparel
United States
4 months using the app
January 10, 2018

Definitely one of the easier platforms for email marketing.
Worth 10$ a month

Volerro
Canada
4 months using the app
November 22, 2023

Great customer service!

Midnight Moon Cloth Co.
Canada
4 months using the app