Reviews (6,047)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

January 3, 2024

Just used support for the first time and was amazed by how quickly I got an answer and how objective and to the point Baarath was.

He immediatelly understood my problem, gave me the right advice and in no time my questions were answered an I was good to go. I needed help to get my domain signed with Omnisend and got it done in less than 15 minutes with Baarath's help.

Hypergoat Coffee Roasters
United States
4 months using the app
November 13, 2018

I really liked how easy it was to put together a newsletter. A very intimidating and overwhelming project for a small business owner, the process with Omnisend was extremely simple and easy to understand. In the end I got a very professional looking newsletter and it didn't take any coding skills or otherwise extensive computer skills to build!

Infants-&-Insulin-
United States
4 months using the app
Edited June 3, 2021

After 1 day of a bug, customer service help me a lot to fix my problem sending emails.
They stay with me in all the process, and now its going perfect.
Thanks

Sexo Sentido Tienda Erótica
Colombia
4 months using the app
January 11, 2020

First time user. I found that the campaigns are easy to setup, the designer is easy to use. Contacts are preloaded from Shopify, selecting an audience is nearly seamless. Excited to dig into the automation features

Ayo Supplements
United States
4 months using the app
January 14, 2020

awesome people and awesome beautiful app. Love this and they are using google mail servers so it is even more awesome.

Master Air Tool Ltd Co
United States
4 months using the app
April 13, 2019

Just changed from Mailchimp to Omnisend and needed help integrating properly. Support was very friendly and super quick and forms were up and running right away. Thank you :)

Cowgirl Cute
United States
4 months using the app
December 13, 2019

I'm currently using this app to send out a variety of emails to different groups of customers. I love the quick response from the customer service team. Polina was such a huge help when I experience a few hiccups.

Bold And Extreme Beauty
United States
4 months using the app
Edited September 25, 2021

I got a problem but the support was great and helped me out very fast, so i give 5 stars, the tool itself is very nice, i dont know something better.

PicArt
Germany
4 months using the app
July 6, 2016

Great app to keep your customers engaged! Easy to use and nice UI.

Gadgethon
United States
4 months using the app
April 29, 2020

I like how easy it is to use and it has many features that I have added to my business. It has helped me set up my first shopify store

Lioness Exclusive
Australia
4 months using the app