Reviews (6,047)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

March 9, 2017

Really easy to use. Similar to Mailchimp :) Love it

Mova Cosmetics
Australia
4 months using the app
Edited September 24, 2018

Awesome! So far i cant complain as a small business owner using Omnisend Marketing Automation has made a big difference!!

Tati Lash Co.
United States
4 months using the app
April 3, 2018

This is one of the best apps to use in your store!

Athenos Custom Designs
United States
4 months using the app
October 30, 2018

I used this app to help me promote my stuff. It did! It is fun an helpful for your campaigns in marketing.

Amaz0nus
Germany
4 months using the app
September 22, 2017

Better than mailchimp - very user friendly - thank you

Horniunderwear
United Kingdom
4 months using the app
August 1, 2016

Easy to use and lots of options to customize. Definitely would recommend!

Kiss Pink Llc
United States
4 months using the app
July 18, 2018

Works great and looks neat on my website.

Beard Craft Inc
Canada
4 months using the app
January 19, 2023

Received quality customer service today and I am thankful. This is my first time utilizing the software and I am grateful to have the help of the support team.

Fortified Counseling PLLC
United States
4 months using the app
June 22, 2020

This app is perfect, so easy to use, and it offers great functionalities in the free plan. I have just sent my first campaign in a few clicks. Thank you!

Lescolton France
France
4 months using the app
September 21, 2022

I am constantly blown away by Omnisends capabilites, not to mention the customer service is incredibly top-notch! Every time I send through a request it is answered in minutes, and extremely helpful. A couple of times now they have sent me a demo on Loom to show me exactly how to do a certain flow. Brilliant! Can't thank you guys enough and so happy I made the switch x

phunkyBento
New Zealand
4 months using the app
Omnisend replied September 23, 2022

Hey! Thanks for leaving a review!

We're extremely happy to see you don't regret your choice. Our support is always here for you, just drop us a line whenever you feel like you're stuck on something important, or would just like to chat. We'll be happy to see you either way ;)