Reviews (2,859)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and effective email marketing and SMS campaigns. They appreciate the ease of use, automation tools, segmentation, and integration with e-commerce platforms, which enhance engagement and conversion rates. The competitive pricing offers good value, and the responsive customer support is frequently praised for assisting with technical and strategic issues. The reliability and impact on sales make it a favored choice for marketing ...

September 9, 2024

Dilara replied very quickly, was super nice and helpful! 10/10 customer service, I'm very satisfied!

Innovative.lt
Lithuania
4 months using the app
Omnisend replied September 16, 2024

Wow, thanks for the fantastic review! We’re thrilled to hear Dilara was quick, nice, and helpful. If there were a customer service Olympics, Dilara would definitely be ...

February 5, 2025

maria did nice job helping verifying domain

Pet Patch
Finland
11 days using the app
Omnisend replied February 10, 2025

Short, sweet, and full of appreciation — just like Maria’s support! 😊 Glad she could make the domain verification process a breeze for you. Thanks for sharing your experience ...

October 13, 2024

So far I have found it very easy to use and the automations are so well set up that its basically all done for you.

Tilba Tallow
Australia
3 days using the app
Omnisend replied October 15, 2024

Thank you for sharing your experience! 🌟 We’re glad to hear that Omnisend’s ease of use and automations are making your email marketing a breeze. It’s awesome to know things ...

July 22, 2024

Fantastic app! What's as important is the support and you get the top quality support here. Johnny from Omnisend was of great help and a pleasure to work with. Thank you again!

VIRSŪ
Latvia
16 days using the app
Omnisend replied August 5, 2024

Hello there,

Thank you for your review! We're thrilled to hear that you find the app fantastic and are equally impressed with the quality of support you've received. It's ...

August 1, 2024

Easy to use and Kayque was very very helpful.

Mad Wild Wine
United States
Over 3 years using the app
Omnisend replied August 6, 2024

Hello there,

Thank you for your review! We're glad to hear that you found the platform easy to use and that Kayque was especially helpful.

If you need any more assistance ...

March 10, 2025

Very good

Abundance Cure
United States
About 24 hours using the app
Omnisend replied March 12, 2025

Two words that made our day! 😃 Thanks for the great feedback — we appreciate you!

October 25, 2024

I have just started to use Omnisend Email, and have got a lot of questions that need to be clarified. Maria has been so kind and patient to guide me through the process, explain the instructions, and suggest the best approach to solve the issues. Amazing service! Thank you for your great help!

June HH
United Kingdom
1 day using the app
Omnisend replied October 29, 2024

Thank you so much for sharing! We’re thrilled to hear that Maria could be your guide through Omnisend. It sounds like she’s earned a gold star for patience! 🌟 If more ...

August 19, 2024

I’m still in learning mode but this app has been so much easier to use than the others. I definitely would recommend these guys for your email and sms marketing. Thank you!

Heavens Candles
United States
1 day using the app
Omnisend replied August 22, 2024

Hello there,

Thank you for your review! We're glad to hear that you're finding Omnisend easy to use and that it's been a great tool for your email and SMS marketing needs.

...
August 25, 2024

I LOVE this app. I am new to this world and this app is so user friendly and the support team is always available, very helpful and kind. I am excited grow my business with Omnisend!

BAESKIN
United States
8 days using the app
Omnisend replied August 29, 2024

Hello there,

Thank you for your enthusiastic review! We're thrilled to hear that you love Omnisend and find our app user-friendly and our support team accessible and helpful ...

December 16, 2024

Great app and helpful support. Salma helped me a lot.

Ékszer Akció
Hungary
Over 2 years using the app
Omnisend replied December 18, 2024

Salma is too busy doing a happy dance to reply, so we’ll thank you on her behalf! 💃 Your kind words mean the world to us!