Reviews (6,048)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

October 12, 2018

Omnisend was a pleasure to work with from A - Z. Easy to use and looks professional. Can't wait to do my newsletter #2

Simmer Style Wa
Australia
4 months using the app
Edited December 19, 2018

I used Omnisend for the first time today and was amazed on how easy it was to connect with the thousands of my store followers. I encourage you to use it and also to check out our digital movie site at: www.daviesmovies.com

It was easy to make a great looking newsletter with the template provided. I was also able to easily manage my subscriber list and sort recipients.

Use this if you want to connect quickly with customers.

Davies Movies
United States
4 months using the app
October 29, 2021

Omnisend is a very efficient and user-friendly app. I would recommend it to any store manager who wants to scale up their Business.

mon-toutou.be
Belgium
4 months using the app
October 26, 2023

Finally an email app I can use that is simple and doesn't charge you extra for the basics! The customer service is A+. Beran was very patient, even if he had to reiterate. Thank you!

kidsland co.
United States
4 months using the app
April 21, 2023

All round best solution - we've used various email marketing software apps over the past few years from Mailchimp to Klayvio to others but the easiest, quickest app to build campaigns, automations and forms is Omnisend - in my opinion, the emails have a better delivery rate which increases sales to which is pretty critical.
Omnisend is the only Email / SMS marketing solution we install on our new stores now.

Daisy Glaze
United Kingdom
4 months using the app
Edited April 3, 2023

Goood app , amazing support.Goood app , amazing support.Goood app , amazing support.Goood app , amazing support.

Swedax
Germany
4 months using the app
October 30, 2014

Just installed this app. Works great so far.

Luxury Erotica
United States
4 months using the app
October 30, 2022

A user-friendly marketing tool and their academy is also very great and informative. Shout out to Deniz for being a great support! :D

Bright Home Decor
United States
4 months using the app
January 22, 2020

The Omnisend support team was incredibly responsive and helpful. I was coming from Klaviyo and Mailchimp, which are both good services and I have no complaints. Klaviyo offered services beyond my need and was appropriately priced beyond my need for sending out a newsletter to subscribers a few times per year. Mailchimp was great as well, just no longer compatible with Shopify. The Omnisend setup took longer than expected because they have a slightly different approach than Klaviyo and Mailchimp, so be sure to plan for 24-48 hours for setup to be complete. All and all, Omnisend has provided excellent support and service, and appears to be the best option for my more basic requirements, plus it has the potential to offer additional services if they are needed in the future.

SVALT
United States
4 months using the app
October 27, 2020

I love the simplicity of using this app and way better than the ones i have previously used on my store. It literally does all the work for you and easy to understand. I would recommend this app to all merchants

Mint & Honey Store
United Kingdom
4 months using the app