Reviews (6,050)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

May 22, 2018

Nice app ! Very professionnal instance, try it now !

81supreme
United States
4 months using the app
June 9, 2016

AMAZING App! Easy to use and AWESOME templates to work with!!! LOVE, LOVE, LOVE this APP!!!

The Tie Headquarters
United States
4 months using the app
December 25, 2023

Highly recommend Omnisend, it's easy to use and the help team are fantastic. The templates are great and easy to use. The automations are straight forward too.

Big Little Gift Box
New Zealand
4 months using the app
November 22, 2016

Easy to use and great designs!

Expresssalesoutlet
United States
4 months using the app
November 17, 2016

Awesome, its really seamless with Shopify. Love the integration! Love it

Modestculture
Malaysia
4 months using the app
Edited April 15, 2019

I was looking for a replacement to Mailchimp and this solution seems to fit the bill. I love the fact that it is so easy to import products into an email campaign - this is a major bonus for me..

CE-Equestrian
United Kingdom
4 months using the app
Edited February 5, 2020

After exploring many mail apps, I found Omnisend to have the most user-friendly experience&templates

Go-Cord
United States
4 months using the app
December 27, 2022

It's a pretty good app. Way more easily understandable than Klayvio. Tons of customization options for emails, and the automations are in depth and customizable. However, the SMS functions are extremely limited, so do not rely on Omnisend for SMS. Customer support is really responsive which is great. Overall 7.5/10 (SMS is the issue).

NFDVapes
United States
4 months using the app
May 16, 2020

Very simple to use, today i did in 30 minutes things where i spent hours before, thank you Omnisend!

E-Motivee
Italy
4 months using the app
November 13, 2019

I used this App for my email marketing and it works GREAT.
Best customer service and best platform for my 47,000 client.
Very nice design for segmentation and very easy to create email campaigns.
I recommend this App to any size businesses.
Thanks to great customer service.

TonerParts
Canada
4 months using the app