Reviews (6,050)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

April 17, 2023

This was my first experience using Omnisend and their Live Chat feature. Andres responded quickly provided visuals on how I could remove content in the footer of my email. Overall the app is user friendly and has a great support team.

CaliWu
United States
3 months using the app
June 7, 2021

I've used this app before and couldn't actually work with it. I deleted it then installed it back. Now with a better focus and understanding, I know how to use this app. Their customer service is brilliant. I would recommend this app for beginners, but don't panic if you don't understand something, just reach out to their customer service!

CaricArtz
Netherlands
3 months using the app
March 4, 2019

Useful and best services with no coding and hassle-free Email Marketing. The best part of its no required any Expertise. Thank You

Times Creator
India
3 months using the app
November 20, 2019

This is one of the easiest and successful apps ive used so far! Ive tested out many and this is by far the best! Don't waste your time with any other email marketing apps. You may think you like it at first, until you try omnisend and see just how easy and customizable it is!
- badmomzone.com

Bad Mom Zone
United States
3 months using the app
November 30, 2023

Amazing app with the best support team when you need it, Baarath was very patient, responsive, and helpful with my issue. I love how responsive the chat inbox is and I have no issues with creating campaigns, pop-ups and even integrating Omnisend with other apps that are also integrated through my store to increase optimization. Nothing but happy about my experience thus far.

Krém au Krém
United States
3 months using the app
March 22, 2022

Very convenient and easy to use, easy to use! As a newbie to me, I am very happy to use this software.

MUSCOACH
United States
3 months using the app
Edited November 29, 2019

I love this app! Very helpful when I needed to contact/promote to my subscribers.Customer Service A+

The Code Switch Boutique
United States
3 months using the app
Edited March 18, 2019

This App is great. My first time creating a campaign. Went really smooth and easy .I love how you can automate workflows and create segments with it, this means you can keep specific customers up to date with the right message. Thank you for creating this App. It works

Emerald Marts
United Kingdom
3 months using the app
Edited July 21, 2021

After watching the short instruction videos, I was able to set up the auto campaigns. Looking forward to segmentation and retargeting. Highly recommend.

MD
United States
3 months using the app
October 8, 2017

Very easy to use and simple to set up - Many thanks!

Jedret
United Kingdom
3 months using the app