Reviews (6,050)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

December 26, 2016

Nice! Easy to create campaigns! Lots of options for customization and good price!

Lace The Game
United States
3 months using the app
July 16, 2016

AWESOME! It's so easy to use and affordable. Really like the built in templates that allow for easy designing of emails, the push-of-a-button convenience of sending out emails and the reports that show how customers are responding to our emails. Great app. Very much worth it.

Fan Shop 2014
United States
3 months using the app
February 23, 2019

This app is very intuitive and easy to use. You can create professional looking email in no time. Super happy.

Sollucia Bracelets
United States
3 months using the app
June 10, 2023

The customer service is fast, kind and super helpful. Olesia did a great job and helped me to figure some stuff out, I couldn't do on my own. Would recommend this app!

Coudéya
Germany
3 months using the app
August 2, 2019

I just sent my first email campaign with Omnisend. What I love the most about it is that it creates beautiful email layouts and it makes it easy! All the motivation I needed to send out campaigns regularly.

The 1122 Company
United States
3 months using the app
December 13, 2018

I love how straight foward this app is. I've moved from Mailchimp and love how easy it is to promote products and create automations.

Sailor Mouth Soaps
Australia
3 months using the app
June 28, 2018

Great app. Very happy after using for 6 weeks. Intuitive, well documented and fantastic support. We changed from another platform as it was unstable... Omnisend has been working perfectly for us - not one problem tecnically. We use Omnisend for Abandoned Cart & Welcome automations, plus Sign-up Forms, and many email campaigns each week. The email template builder is on par with Mailchimp, easy to use and reporting is great. The only thing which I would like to see improved... is going a little deeper on 'purchase behaviour' segmenting for targeting existing customers... at the moment you can target customers who bought by date, value, number of products, tags and individual products... but you cannot target customers who bought from a "collection" or "product type" or "vendor". But they have this in their pipeline for development and it wouldnt be too hard with the API integration to Shopify. Fingers crossed this comes out soon - in the meantime I have to manually export customers in Shopify and tag them... then create a segment in Omnisend using their "tags" filter... so there is a workaround but its manual and time consuming... so if they can fix this - they get 5-stars!!!!

Greenhouse Interiors Retail
Australia
Over 6 years using the app
December 24, 2020

I used this apps because it helps me a lot on my online marketing. Perfect for my needs. i highly recommend this apps for any beginner online store owner

draffph.com
Denmark
3 months using the app
November 5, 2019

This is my first marketing app and it was easy to downloand my products from Shopify and integrate into an email campaign. Can't wait to see the results.

Friends of LS
United States
3 months using the app
December 2, 2019

Excellent and easy to use integration that helped me a lot in marketing my new products and the launching of campaigns.

The Kinsman
United Arab Emirates
3 months using the app