Reviews (6,050)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

June 26, 2018

great app! At a great price. I would recommend it

Thedogsale
Bulgaria
3 months using the app
January 25, 2019

Great app with a lot of functionality. Highly recommended. The free plan is already great and the paid plan is suitable to really scale your store.

DeliaWatches
Canada
3 months using the app
Edited November 19, 2019

Really simple to use and makes lovely professional newsletters. All the whistles and bells of much more expensive email marketing apps. Brilliant.

Mama Bamboo
United Kingdom
3 months using the app
February 7, 2015

Excellent,does exactly what it should.

Luxury Ladies Lingerie
United Kingdom
3 months using the app
Edited January 23, 2025

This is a great subscription to have for your store. But it comes with a huge price tag. For a small amount of contacts, the price has come to be over $150 USD a month. It's been much better for my business to start using other apps that have pay by use email and SMS services instead.

PRAYING RABBIT
United States
About 7 years using the app
Omnisend replied May 20, 2021

Thanks for sharing your feedback! We totally understand that pricing is an important factor, and we appreciate you bringing this up. Our senior support specialist has already reached out to you with a more cost-effective plan that better aligns with your needs. We’ve also shared some helpful advice on managing your inactive contacts—by focusing on engaged subscribers, your costs could be even lower!

We’d love the opportunity to work with you to ensure you’re getting the best value from our service. If you have any questions or need further assistance, we’re here to help!

Edited March 23, 2019

Love, love, love this app! It makes marketing campaigns a breeze. My email list grows daily. It has an intuitive interface that's easy to use, and automated workflows that save me oodles of time.

Rock and Roller Skates
Canada
3 months using the app
April 14, 2018

So far so good! Excited to try this app out!

Fall In Love With Nature
United States
3 months using the app
June 10, 2018

Great was very easy to use the app to send e-mail to my list of e-mails

Sassyrosecreations
Canada
3 months using the app
May 2, 2018

very good app. recommended for enthusiast business person

Ihome Bd
Bangladesh
3 months using the app
August 18, 2022

Good customer service. Nicolas is friendly and supportive. Will use the app for long-term. Thanks a lot

xtrendingstore
Vietnam
3 months using the app