Reviews (6,051)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

July 21, 2017

So far so good. Was very easy to create a campaign email with lots of links that make it easy for customers to get to your website.

Warehouseclearance
United States
3 months using the app
September 19, 2021

Truly the best app up to date!! I have been using Omnisend for soon over one year, and I can tell that it's amazing. I'm never changing email & SMS marketing supplier again!

BeautyDream
Sweden
3 months using the app
December 10, 2019

I was having trouble sending my Welcome automation to new customers and Omnisends customer service representative who I chatted with was so helpful. She guided me step by step through all the possible errors, answered all of my questions in a timely and courteous manner and resolved my problem 40 minutes later. Great experience overall. App is relatively easy to follow and set up. Definitely would recommend.

Out of The Ivy
United States
3 months using the app
September 27, 2021

Does everything I need without overcomplicating it. Easy to use and understand. In my limited experience, the best app for its purpose.

Robson Outdoor
Canada
3 months using the app
June 12, 2018

great app to increase your sales

Mode4frauen
United States
3 months using the app
Edited October 14, 2018

I've been looking for a smooth, seamless app for my email campaigns! This is better than MailChimp or any other app i've used in the last 8 months.

Weighstead
United States
3 months using the app
December 8, 2022

Great in app service from Kamilia. A good service for a good price. friendly and helpful service and easy use

Royal Tech Land
Netherlands
3 months using the app
September 7, 2021

Great app! Just started using it and i's already really powerful! Can't recommend it enough! Looking forward to growing with omnisend!

Maison de Choup
United Kingdom
3 months using the app
July 5, 2018

Great App totaly easy to use fantastic overview and i like the designs

Mindsatisfactory
Germany
3 months using the app
May 21, 2022

We were looking for an app that would be affordable and effective. Omnisend has surpassed our expectations! They provide customizable templates that are easy to use, and we receive prompts to improve the workflow. By implementing a few suggestions, we were able to capture about $20k in abandoned cart sales and over $50k in sales through email marketing in the last three months. In addition, their customer service via chat is always responsive and helpful.

HairMama
United States
3 months using the app