Reviews (2,860)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and effective email marketing and SMS campaigns. They appreciate the ease of use, automation tools, segmentation, and integration with e-commerce platforms, which enhance engagement and conversion rates. The competitive pricing offers good value, and the responsive customer support is frequently praised for assisting with technical and strategic issues. The reliability and impact on sales make it a favored choice for marketing ...

August 7, 2024

Always appreciative of the fast responses, Maria is concise and very helpful when needed!

WOGLO
United States
3 months using the app
Omnisend replied August 12, 2024

Hello there,

Thank you for your feedback! We're glad to hear that Maria was able to assist you promptly and effectively.

We're always here to help whenever you need it!

June 27, 2025

loves it!!!

Hannah Banana
United Arab Emirates
About 2 hours using the app
Omnisend replied June 30, 2025

We love that you love it!!! 💚
Thanks for making our day.

December 1, 2024

Super helpful support and quick solution from Maria!

Bozena Allison Studio
United Kingdom
8 days using the app
Omnisend replied December 3, 2024

Thanks for the awesome review! 😊 Maria will be thrilled to hear she made such a quick impact. We’re always here to help—and Maria’s definitely one of our speed champions! 🏆

September 20, 2024

Much thanks to Maria. She helps a lot with SPF and DKIM. It's a good experience!

GSWF
United States
About 2 months using the app
Omnisend replied September 23, 2024

Uh-oh, Maria is getting a big head now! 😂 Thanks for making her day — and ours too! We’re so glad to hear that Maria was able to assist you with SPF and DKIM. If you have any ...

March 31, 2025

Easy to create an account.

Raul E New York
United States
25 minutes using the app
Omnisend replied April 2, 2025

That’s what we like to hear — easy from the very first click! 🙌 Thanks for sharing!

September 24, 2024

Maravilhoso atendimento, a Maria me ajudou muito

Lackto
Brazil
Over 1 year using the app
Omnisend replied September 26, 2024

Thank you for your kind words! We’re so glad to hear that Maria was able to help you out, she’s amazing at what she does! If you need anything else, don’t hesitate to reach ...

August 8, 2024

Real time, personable assistance. 10/10 support. Couldn't have asked for more. Cheers!

Workshop Brewing NZ
New Zealand
Almost 2 years using the app
Omnisend replied August 12, 2024

Hello there,

Thank you for the great feedback! We're thrilled to hear that you had such a positive experience with our support team.

If you need any further assistance, don ...

October 14, 2024

We gebruiken Omnisend al jaren met veel plezier en mooie resultaten. Afgelopen week had ik een probleem met mijn creditcard. Gelukkig werd ik snel geholpen door Saleh

Heel fijn contact!

Kraaltjes van Renate
Netherlands
Over 3 years using the app
Omnisend replied October 15, 2024

Bedankt voor je lieve woorden! We’re so happy to hear Omnisend has been part of your success for years—and that Saleh swooped in to save the day with your credit card issue. ...

September 4, 2024

the best customer service team. They were so patient with me when I didn't understand something. So efficient and super helpful. Would recommend Omnisend anyday :)

1 of Seven
United Kingdom
4 days using the app
Omnisend replied September 9, 2024

Hello there,

Thank you for your wonderful review! We're so pleased to hear that our customer service team was patient, efficient, and helpful in assisting you. Your ...

May 23, 2025

Wit benutzen die App seit Jahren und sind mit den Grundfunktionen zufrieden. Läuft rund und stabil. Allerdings sind die Design- und Gestaltungsmöglichkeiten ziemlich beschränkt. Ein Grund für uns über einen Wechsel nachzudenken. www.blanda-brauty.com

Blanda Beauty
Germany
Over 6 years using the app
Omnisend replied May 29, 2025

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen — und noch mehr dafür, dass Sie uns all die Jahre die Treue gehalten haben. We're really glad ...