Reviews (6,052)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

February 21, 2016

I sell expensive products which are rare, so it is critical for me to send out the new products every day to my subscribers. This app solves my problem with the click and create newsletter function. Fantastic, keep going guys :)

The Vintage Cart
Malaysia
3 months using the app
January 30, 2023

i had some one set up my automation and it stopped working. so i aksed omni support if they could fix, they logged on and fixed straight away . great response time and great customer service.

We Wear Liberty
United Kingdom
3 months using the app
November 3, 2023

Great support I had a couple of questions and Beran was able to help me in a respectful and timely manner. Much appreciated I would definitely recommend anyone try Omnisend if you get stuck anywhere they will gladly help...thanks again Beran!

RapidRiseRetail
United States
3 months using the app
January 2, 2019

Amazing App!
Great templates. All emails sent right away. Perfect for what I needed!
I recommend it!

Ley Brasil
Brazil
3 months using the app
Edited February 24, 2019

I wanted a product that was easy to use and looked professional, my first email campaign was so easy to set up and send. This is a great program I highly recommend it.

Dazzlars
Australia
3 months using the app
Edited March 29, 2021

I really love it. It's really powerful. I would recommend it to everybody. It's the best app I've ever used

Alyas
Spain
3 months using the app
February 23, 2016

I love this app. So simple & easy.

Anvia Hair
United States
3 months using the app
Edited May 18, 2020

READ BEFORE INSTALLING: 1) No Phone Support; 2) SMS marketing tool was changed to subscription based. You will be charged for: a) amount of SMS, b) sending limits. It would have been OK but the system simply does not work well and support is not very helpful. For the amount they charge there should be phone support and WORKING solution.

Ninebot Store
United States
About 6 years using the app
July 18, 2018

I have not used it for very long, but so far so good! Very user friendly and intuitive.

Aplombist
United States
3 months using the app
September 19, 2016

Using this over mailchimp because of just how easy it is to use and set up, also much cheaper! Makes writing emails a nonissue and saved me hours and hours of work!!! THANKS! :)

Careclub
United States
3 months using the app