Reviews (6,052)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

May 27, 2014

Great App
Best User-Interface ever, easy to manage and effective in operation
Highly Recommended

Janani Jewels
India
3 months using the app
December 9, 2019

Great app - in my first time using it I found it intuitive and easy. Recommended for everyone looking for an easy way to communicate with customers

Gifteen
New Zealand
3 months using the app
February 21, 2018

Parfait ! je commence tout juste a l'utiliser

Laraxa
France
3 months using the app
August 19, 2022

We started using Omnisend just a few weeks ago and are really happy. Today, I contacted the customer support and the experience couldn't be better. Olesia was great! Patient, helpful, nice and gave me some superb advice. Thanks, Olesia! As I already said to you, you rock!

Give A Shit - Eco Products
United States
3 months using the app
Edited January 5, 2023

I needed something that can handle both email and sms. I love it! Very easy to use and the customer service is amazing!

Heavenly Candle
United States
3 months using the app
March 7, 2023

The team from support helps you in an easy way to solve all your doubts, Baarath was very clear and patient with all my questions and gave me the solution of an issue that was bothering me. Thank you.

Eclectic Array
United States
3 months using the app
October 30, 2022

I’m a startup doing everything myself for the most part. I spent hours reviewing other platforms and even tried a few trials. Omnisend was the easiest, and by far best customer service 24/7. I work everyday as the founder. Saturday and Sunday and omnisend was available within minutes. All The techs I work with know the software and guide me perfectly. I’m upset I paid active campaign money just to try theirs which was expensive and there are some major bugs with active campaign that should not be with how big of a company they are and their access to resources. I’m a huge fan of omnisend ❤️❤️❤️❤️❤️❤️❤️

Yonder
United States
3 months using the app
June 6, 2014

So far so good! App seems easy to download and use, and customer service is very good for a layman like me!

Creation Nation
United Kingdom
3 months using the app
April 18, 2018

The best app!!!! This app is amazing!

Solar Army Shop
Serbia
3 months using the app
March 10, 2018

Amazing app! Very easy to use and so good por my online store!

Mister Felino
Spain
3 months using the app