Reviews (2,860)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and effective email marketing and SMS campaigns. They appreciate the ease of use, automation tools, segmentation, and integration with e-commerce platforms, which enhance engagement and conversion rates. The competitive pricing offers good value, and the responsive customer support is frequently praised for assisting with technical and strategic issues. The reliability and impact on sales make it a favored choice for marketing ...

August 1, 2024

Always amazing service and a great platform

Mrs Edgar
Australia
Over 3 years using the app
Omnisend replied August 6, 2024

Hello there,

Thank you for your review! We're thrilled to hear that you consistently experience amazing service and enjoy using our platform. We appreciate your feedback and ...

July 1, 2025

Great costumer service and help! Thank you!

Ramos Cerâmica
Portugal
Omnisend replied July 3, 2025

Great service and happy customers? That’s what we love to hear! Thanks for sharing.

October 1, 2024

Great app works amazing and the customer service is 24h open to help you!

Avenora
Netherlands
7 months using the app
Omnisend replied October 3, 2024

Thanks so much! 😊 We like to think our support team never sleeps—always ready to help out, no matter the time. Glad you’re loving the app!

August 5, 2024

Dilara not only helped my sort my issues setting up my first email but she sent me a screen recording to visually walk me through the whole process. Excellent customer service!! Very happy I've made the change

Rondelle Designs
Australia
About 1 hour using the app
Omnisend replied August 8, 2024

Hello there,

Thank you for your review! We're thrilled to hear about your positive experience with Dilara and how her extra effort, including a screen recording, helped you ...

September 10, 2024

Baarath was quick to help and so nice! Thank you for fast reply :)

Monipa
Lithuania
About 1 year using the app
Omnisend replied September 16, 2024

Thanks for the great review! We’re thrilled to hear Baarath was quick and friendly. If speed were a superpower, Baarath would definitely be our superhero of the day! 🚀 Thanks ...

August 1, 2024

It's a great app for recovering abandoned carts. Easy to set up workflows. Value for money.

Epiphany Apparel
Australia
2 days using the app
Omnisend replied August 6, 2024

Hello there,

Thank you for your review! We're pleased to hear that you find the app effective for recovering abandoned carts and easy to use for setting up workflows. It's ...

July 27, 2024

It integrate pop up and email automation, great app!
Thank a lot to Saleh!

Orangme
United Kingdom
6 months using the app
Omnisend replied August 5, 2024

Thank you for your review! We're glad to hear that you appreciate the integration of pop-up and email automation features in our app. It's wonderful to know that Saleh was ...

August 8, 2024

App is good, Dilara helps a lot when I'm stucked at a problem. Really appreciated.

AWDEBiKE
China
2 days using the app
Omnisend replied August 12, 2024

Hello there,

Thank you for your feedback! We're glad to hear you find the app helpful and that Dilara was able to assist you when needed.

We appreciate your kind words!

October 18, 2024

Great platform and customer service!

Little Nature Lover
United States
About 4 years using the app
Omnisend replied October 21, 2024

Thank you so much for your kind words! 🌟 We’re thrilled to hear you’re enjoying our platform and service. If you have any questions or need assistance, just give us a shout, ...

October 23, 2024

Kayque of the support team was incredibly helpful, providing a quick response and resolving our Shopify account issue promptly.

Ama Spring
Spain
2 days using the app
Omnisend replied October 24, 2024

Thank you for the kind words! We’re glad to hear that Kayque was quick to help you out, like a coffee on a Monday morning, sometimes you just need that boost! If you need ...