Reviews (6,052)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

April 27, 2023

Great app and nice experience with the customer-service team. Efficient conversation. Thanks Daniz for the help!

OneOdio
Hong Kong SAR
2 months using the app
December 10, 2022

Used this app for years and then one day my pop ups, email captures and everything else just disappeared from my site!! In fact, the app had no record of my customer data. Wrote for support but haven't received an answer or my data back! I guess maybe they did an update and forgot about their current customers! If this can get my data back and it is working again, I'd certainly appreciate it. But it's no longer a 4.8 rated app. Any app that just stops working on you and then can't even show you as an existing client, let alone get your working data back you created...isn't worth a rating.

GirlsNight.com
United States
About 5 years using the app
Omnisend replied December 13, 2022

Hello there, thank you for sharing your feedback with us, we appreciate it. We are really sorry for the issues you are facing, we checked your account and can see that your account, unfortunately was deleted due to inactivity (it was inactive for 6+ months).
We completely understand your frustration, and our support team would be more than glad to assist you with re-creating content you had. You can reach our support team by emailing support@omnisend.com or use in-app chat.

Thank you again for your feedback and sorry for the troubles.

August 25, 2018

Love this app! So freaking easy!! I hope this really ups my sales!

Lilly Belles Boutique
United States
2 months using the app
Edited February 22, 2019

So far so good. I was able to create an attractive email and send it out to my subscribers. Did exactly what I wanted, thank you.

thebestlittlewatches
United States
2 months using the app
December 22, 2020

Love it. Very easy to use and not hard to understand. I wonder how many characters I should put in this re okay bye

herwaybeautyllc
United States
2 months using the app
April 11, 2020

Esta app es super intuituva y facil de configurar. Me ha permitido crear flujos de correo y campañas de una manera increiblemente sencilla. Me ha ahorrado muchisimo tiempo y ha dado mucha mas funcionabilidad a mis campañas de marketing. Totalmente recomendable. Nunca antes habia podido sacar todo el rendimiento a otra app debido a la complejidad de edición, lo cual no existe en esta aplicación, que casi hace el trabajo sola.

quenotecontroletupeso
Spain
2 months using the app
June 16, 2017

easiest email marketing option i've tried. Easy setup, lots of functions.

Newdj Karaokesolutions
United States
2 months using the app
January 25, 2016

Awesome application! Must have!

Zhannel
United States
2 months using the app
January 28, 2016

I just did my first e-mail campaign, very easy and it looks badass!!
American Ivy Collection

American Ivy Collection
United States
2 months using the app
November 28, 2019

Really smooth interface, quick and easy to set up your first marketing campaign. I recommend this app!

Kabel diertjes
Netherlands
2 months using the app