Reviews (6,052)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features, including a user-friendly drag-and-drop email builder and advanced segmentation tools. The free plan is especially beneficial for new businesses, and the integration with Shopify enhances its utility for e-commerce. Merchants also appreciate the responsive customer support and the inclusion of educational resources, which contribute to improved marketing efficiency and consistent brand presentation.

Edited March 24, 2023

As a newcomer to Omnisend, Stefan was very helpful with guiding me to the features I needed. Good impression with my first interaction with customer service. Later, I contacted the chat again with a different question and spoke to OLESIA. She was fantastic, spending a lot of time sourcing a solution for my problem. Although the task I wanted to do isn't available with Omnisend, Olesia's solution gives me a way to achieve the same result. Many thanks, Olesia.

Deborah Wirsu Books
Australia
2 months using the app
August 17, 2018

Really love this app, and the super responsive team. It is a must for small business owners. Thanks!

Mimiell
United States
2 months using the app
October 20, 2022

So far it has been a great experience.
The support team is super helpful and quick to solve any problem!

Snuggies
Portugal
2 months using the app
July 5, 2016

Great software. It has already paid for itself many times over!

Steampunkpocketwatches
United States
2 months using the app
March 25, 2019

Yana was extremely patient and even more so helpful in showing me the ropes with their great email software. Their features are robust, the backend is very intuitive and easy to use especially for a beginner like me.

Trivoshop.com
United States
2 months using the app
November 15, 2016

Great App.
Looking forward to growing my email list with soundest Help

My Cat My Heart
United States
2 months using the app
June 11, 2018

Awesome App, easy to use! worth the money.

Store To Door Market La
Palestinian Territories
2 months using the app
Edited January 17, 2019

I used this app to help me for the first time experience was good i really enjoy using it thank you

kids dream world
United Kingdom
2 months using the app
April 8, 2019

just starting out, but very simple platform. Very easy and looking forward to seeing how this effects our bottom line.

Abate Organics
United States
2 months using the app
August 21, 2019

I had so many problems with Klaviyo and my new subscribers not receiving any welcome emails...and I lost so many sales....so, I made the switch! And BOOM, Omnisend had it working within 20 mins, with their 24/7 support. Thank you so much!

Little Wascal Co
Australia
2 months using the app