Reviews (6,018)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust free plan that supports new businesses and enhances customer engagement through effective email and SMS campaigns. Its user-friendly interface features customizable templates and easy integration with Shopify, making campaign management straightforward. The responsive customer support and valuable educational resources are also highly praised, making it a recommended tool for integrated marketing efforts.
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Dilara was extremely helpful. Great email marketing app. and very helpful support team.
Hello there,
Thank you for your kind words! We're thrilled to hear that Dilara provided you with excellent assistance and that you find Omnisend to be a great email marketing app. Our support team strives to deliver top-notch service, and we're glad to hear we hit the mark with you.
If you ever need further assistance, don't hesitate to reach out. We're here to help!
Beran was super helpful with the problem I had and the automations part is awesome!
It is simply amazing. Great portal to create and manage different workflows. Amazing email templates and customizations. Overall great experience using this app.
Beran was super helpful and professional. He helped me with an issue I had with our subscribers.
Hello there,
Thank you for your positive feedback! We're delighted to hear that Beran provided you with super helpful and professional assistance. Resolving issues with subscribers is crucial, and we're glad our agent could help address your concerns.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you!
I received great help from Sanya. She was quick and thorough. I upgraded my plan to best accommodate my needs.
Hello there,
Thank you for your positive feedback! We're delighted to hear that Sanya provided you with great help and that she was quick and thorough in assisting you. It's fantastic to know that you were able to upgrade your plan to better accommodate your needs with her guidance.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help!
I have had a great experience with Omnisend and any time I have come across a challenge the customer service team have been fantastic. Quick responses, polite and patient. Particularly grateful for Beran's help with an issue. It is reassuring to know there is help at help if you need it.
Beran provided exceptional support. Patient and helpful, Beran addressed my concerns promptly. His expertise and friendly manner made the experience a pleasure. Highly recommend!
Hello there,
Thank you for your glowing review! We're thrilled to hear that our agent provided you with exceptional support. It's fantastic to know that Beran's patience and helpfulness in addressing your concerns promptly made for a pleasant experience. We appreciate your recommendation and are grateful for your kind words.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Great app and great support team. I just finished chatting with Salma who was very very helpful, professional and polite. Highly recommend!
Beran was very kind and helpful and my problem was solved super fast! Thank you very much! This app is very very useful.
Omnisend is incredibly easy to use, and their customer support is excellent. Dilara, in particular, has been very friendly and responds quickly to any questions I have. Highly recommend!
Hello there,
Thank you for your review! We're delighted to hear that you find Omnisend easy to use and that our customer support has been excellent. We appreciate your recommendation and are here to support you every step of the way.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!